What is "Quality Hold" Status

[Kid_Yota]

Waiting for my 4Runner build to complete and ship to my dealer. I checked the status today, estimated delivery dates were no longer available. I sent a text to my dealer asking if he had insight to the status. He notified me the vehicle is on "quality hold".
Does anyone have insight to what this status implies?

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[LARIN]

Steering Shafts, sqeeky brakes, air dam falling off I hope

 

[Doofy]

Steering Shafts, sqeeky brakes, air dam falling off I hope

 

[TRD-ORP]

Same here. Mine was due to arrive at the dealership 5/20. I was getting regular updates...,arrived at port..., on the rails..., in Cheyenne, MO..., 3 days ago it's at the last rail yard 15 miles from me before it gets on a truck..., yesterday I was told it's on a quality hold for at lease 30 days. The dealer doesn't really know why and a friend at corporate wasn't able to identify specifics. Seems like this is somewhat regular. I'm hopeful that it's truly a quality process where they wouldn't release it until it passes a stringent quality review. Sure would have like to get it before Memorial weekend though. Good luck with yours!

 

[Kid_Yota]

Same here. Mine was due to arrive at the dealership 5/20. I was getting regular updates...,arrived at port..., on the rails..., in Cheyenne, MO..., 3 days ago it's at the last rail yard 15 miles from me before it gets on a truck..., yesterday I was told it's on a quality hold for at lease 30 days. The dealer doesn't really know why and a friend at corporate wasn't able to identify specifics. Seems like this is somewhat regular. I'm hopeful that it's truly a quality process where they wouldn't release it until it passes a stringent quality review. Sure would have like to get it before Memorial weekend though. Good luck with yours!

Interesting. Mine is hold in Japan.

 

[brumey]

Toyota's management of vehicles inventory for sale is just awful. It will definitely impact my choice of manufacturer next time around.

 

[Doug]

I can go along with this as long as it doesn't stall delivery too long. 30 days would be too long.
AI Overview

No, not all Toyota 4Runners en route to dealerships are automatically placed on a 30-day quality control (QC) hold
.
However, quality control holds are a normal part of Toyota's process and can occur for various reasons.
Here's what you should know:

• QC Holds Happen: Toyota sometimes places vehicles on hold to inspect for potential defects or perform necessary fixes before they reach dealerships.
• Not Always 30 Days: While a 30-day hold is mentioned, QC holds can vary in length.
• Reasons for Holds: These holds can be triggered by a range of issues, from minor defects like faulty paint or loose door hinges, to more significant problems like software updates or safety recalls.
• Dealer Communication: Dealers might not always have specific details about the reason for a QC hold, as Toyota doesn't always provide extensive explanations.
• Focus on Quality: The purpose of these holds is to ensure that vehicles meet Toyota's quality standards before they are delivered to customers.

In summary: If your 4Runner's delivery is delayed due to a QC hold, it doesn't mean there's a major issue with your specific vehicle, but rather that Toyota is taking steps to ensure the quality of its vehicles.

 

[TRD-ORP]

I can go along with this as long as it doesn't stall delivery too long. 30 days would be too long.
AI Overview

No, not all Toyota 4Runners en route to dealerships are automatically placed on a 30-day quality control (QC) hold
.
However, quality control holds are a normal part of Toyota's process and can occur for various reasons.
Here's what you should know:

• QC Holds Happen: Toyota sometimes places vehicles on hold to inspect for potential defects or perform necessary fixes before they reach dealerships.
• Not Always 30 Days: While a 30-day hold is mentioned, QC holds can vary in length.
• Reasons for Holds: These holds can be triggered by a range of issues, from minor defects like faulty paint or loose door hinges, to more significant problems like software updates or safety recalls.
• Dealer Communication: Dealers might not always have specific details about the reason for a QC hold, as Toyota doesn't always provide extensive explanations.
• Focus on Quality: The purpose of these holds is to ensure that vehicles meet Toyota's quality standards before they are delivered to customers.

In summary: If your 4Runner's delivery is delayed due to a QC hold, it doesn't mean there's a major issue with your specific vehicle, but rather that Toyota is taking steps to ensure the quality of its vehicles.

Good information, thank you! I'm hoping mine is a short hold. For one, I secured my pre-approved loan and don't want it to expire. Worst case is I just have to withdraw it and reapply. Best case is Toyota will beat my 5.74% rate.

 

[alpa_chino]

I was supposed to be getting mine this coming week. Salesman text me and said the same thing now. On hold with no eta and hoping to get more info Monday. He said he hopes it’s something quick and shouldn’t be anything major since it’s only for the Off Road models. He said if it was serious it would have been all models. Really hoping it gets resolved soon since I was so close to getting it already. Disappointing

 

[texwarhawk]

I was supposed to be getting mine this coming week. Salesman text me and said the same thing now. On hold with no eta and hoping to get more info Monday. He said he hopes it’s something quick and shouldn’t be anything major since it’s only for the Off Road models. He said if it was serious it would have been all models. Really hoping it gets resolved soon since I was so close to getting it already. Disappointing

Are you sure it's OR models only? I have a sport premium that's on quality hold. Found out Thursday.

 

[alpa_chino]

Are you sure it's OR models only? I have a sport premium that's on quality hold. Found out Thursday.

He just said “off roads on hold. More than likely nothing serious because they would stop sale on all of them. Hoping to get more info Monday.”
Saw a post on facebook group for 6th gens that its for the chin spoiler coming off but who knows at this point.

 

[Kid_Yota]

He just said “off roads on hold. More than likely nothing serious because they would stop sale on all of them. Hoping to get more info Monday.”
Saw a post on facebook group for 6th gens that its for the chin spoiler coming off but who knows at this point.

I’d love to hear what your dealer can find out.

 

[jiggie]

A few manufacturers do this. When we toured BMW factory two years ago when we bought an X5, they do a similar process. Essentially they will randomly select a vehicle from them production line and literally do the most thorough inspection of a vehicle imaginable.

This is to ensure everything along the line of production is as it should be. It sucks to be stuck waiting a bit longer, but silver lining is that literally everything in your vehicle will be checked for standards.

 

[alpa_chino]

I’d love to hear what your dealer can find out.

Hopefully he will let me know something Monday. Sucks to wait even longer but I guess its a good thing they will fix or go over the truck before we get it and hopefully not have any recalls. Saw on the Tacoma forums that a couple years ago they did the same with theirs. Saw there was a recall on some so they took care of it before the customers got a hold of them. The guy on that forum mentioned to check for recalls with your vin on the NHTSA site. I dont see any recalls with my vin yet but would be something to keep checking in on.

 

[Nodak]

I can go along with this as long as it doesn't stall delivery too long. 30 days would be too long.
AI Overview

No, not all Toyota 4Runners en route to dealerships are automatically placed on a 30-day quality control (QC) hold
.
However, quality control holds are a normal part of Toyota's process and can occur for various reasons.
Here's what you should know:

• QC Holds Happen: Toyota sometimes places vehicles on hold to inspect for potential defects or perform necessary fixes before they reach dealerships.
• Not Always 30 Days: While a 30-day hold is mentioned, QC holds can vary in length.
• Reasons for Holds: These holds can be triggered by a range of issues, from minor defects like faulty paint or loose door hinges, to more significant problems like software updates or safety recalls.
• Dealer Communication: Dealers might not always have specific details about the reason for a QC hold, as Toyota doesn't always provide extensive explanations.
• Focus on Quality: The purpose of these holds is to ensure that vehicles meet Toyota's quality standards before they are delivered to customers.

In summary: If your 4Runner's delivery is delayed due to a QC hold, it doesn't mean there's a major issue with your specific vehicle, but rather that Toyota is taking steps to ensure the quality of its vehicles.

QC hold can be extended way past 30 days.

my 23 tundra was put on QC on 16 dec 2022 and didnt come out of QC hold until mid feb 2023.

was never explained what is was that put it into hold .

TSB
^
QC hold
^
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