When you launch a $100K+ car and you have the type of problems that Porsche is having with the Macan EV, yes I would expect them to be looking everywhere they could to get insight into the cars problems. Mine has been stuck at the dealer for a month with the dealer unable to deliver the car due...
Curious if Porsche watches this site or ever responds to questions posed here. I have never seen any interaction between people posting on this site and Porsche Customer service.
Car stuck at the dealer now for a month with a software issue, SOS button stuck on Red, they can't deliver the car with this issue, there seems to be no help from Porsche North America or Porsche Germany, sad state of affairs!
It seems that dealers are not staffed to really work on EV's. There seems to be very little support from either Porsche North America or Porsche Germany.
The Macan EV now has been at the dealership since 12/13/24, coming up on a month and Porsche still has not been able to fix the problem and deliver the car. How long to wait is too long?
I wrote earlier of my disappointment that the Macan Electric we ordered arrived from Germany with a programming glitch. Just to be clear, my disappointment has nothing to do with the highly professional and gracious staff at Porsche Irvine. Michael and the team there have been working to resolve...
In the Macan there is an SOS button for the roadside assistance feature that needs to be green in color to show it is activated. It is currently still red in color as they all are when the cars arrive at the dealer. The car has been at the Dealer, Irvine Porsche, for over a week now after...
I have seen those numbers, but I believe they are not from the EPA, but rather AI generated numbers that may not be real. I would love to see something official like a new car window price sheet showing the details. My Rear wheel Macan seems to be stuck in San Diego Port, I think due to the...