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I thought about that but I think that you need Porsche then to link your car to the new account, no?

No just kept sending them messages saying that it was not resolved yet... Finally today it was resolved

My problem got fixed today. Getting the configurator picture on my app instead of the silhouette

Great. Let me know how your case progresses. I am also emailing them and they told me that they have a ticket with their technical teams... if I have something new, will also post here

Did you also had the problem of only seeing the silhouette of the car instead of the configurator photo? If yes, is that also fixed?

OK. Same with me... I complained to Porsche (smartmobility) and they said that they passed it their technical teams... whatever that means.

Did anyone got the problem of only seeing a silhouette of the car in the app instead of a configurator photo?

Last Thursday there were major problems across the board with the app... Those I think were solved over the weekend/begining this week. For me the only outstanding issue is the fact that the car images are not loading... Which Porsche confirmed to me to be an open issue still

I got some feedback from Porsche regarding the issue of the images not appearing that I reported through the app bug functionality "Thank you for your email and I am sorry for the issues you are experiencing. We are currently facing an unplanned Disturbance affecting images of vehicles in the...

This is how it looks on my app

I did not tried the shaking thing but I did also report through instabug reporting feature. Just on the My Porsche app go to Account, then Contact and Help and done at the bottom "Report an Issue with this App"

I have the same problem on a completely different car, i.e. a 911 992