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My car is also due for "update" following the engineer visit. As far as I am aware this is just an update or more likely downgrade of a specific module which is causing the charging issues.

Apparently there is a fix that is in the finishing stages and will be deployed soon. They're not willing to share much, but as far as i can tell the plan is to downgrade the module responsible for charging and then work on a new version with the issue fixed. At least this is the plan for my car...

The only work-around which works for me is powering something on that is ~3kw or more. The trick is, plug in your charger, and you have to switch on the high power device (in my case it is central vaccum system, or a 3kw air compressor) roughly 4-5seconds after the relay clicks but before the...

They are aware of the issues in NA too, I have referred them to this thread a while back and also talked about it this morning.

I had taken 2 different Macans from the dealer about a month ago and tested them myself. One was pre-update, so they already knew the outcome before testing it themselves. Engineers flew in yesterday and they were downgrading one of the Macans to the pre-update version for testing and...

I’m struggling to understand the logic by which turning something on would initiate charging; it doesn’t add up to me either :) but at least i now have a fully charged Macan and hopefully a work around until a proper fix is deployed. The engineers were busy, so I did not bother them with my...

To clarify - i meant that i switch on the 3kw air compressor (it is a portable one that i keep empty when not in use) to put a load on the grid as soon as i plug in the car and the relay clicks on the wallbox. Basically, just switching on something that draws a lot of power from the house grid...

Yes, i am in Europe ~930miles away from Stuttgart. It's not the voltage that is the issue, it's the other parameters that were measured and which are important like the harmonic distortion or frequency stability, etc... I am not sure which one or a combination of all, but the graphs I saw -...

So, small update after the Porsche engineer visit. Spent half a day logging everything at my home, both with my car and another test Macan without the update. As expected, the pre-update Macan charged with no issues. One unexpected resolution was found by accident during testing - after...

I have the exact same issue, it is temperature dependant for me too. It started during autumn, went away during the winter time and now it is coming back. I fixed it by wedging a business card folded in half between the window and speaker/dash. Also, in my case holding down the speaker grill...

I doubt voltage is the issue here at least in my case. As i previously wrote, on the same charger at a different location where there were know issues with voltage spikes/dips the car has never failed to initiate charging. However, since the update in November, i have not managed to get the car...

I don't think there is any relation between the temps at least in my case. My main home has the charger fitted inside a climate controlled garage so the temp is always the same ~20c (68f). I have the same charger fitted at my other house, but it is outside. I could charge it with no issues...

Yes, a team of Porsche engineers from Germany are flying over to my house for proper diagnosis of the issue. They are confirmed for a visiy next Tuesday 8 AM for a full day of diagnosis and hopefully a solution. Fingers crossed i am sick and tired of having to waste time charging a car at a DC...

I would not be so sure about a fix, but fingers crossed. Porsche HQ are sending a team of 4 engineers with all the possible equipment to my home to try and figure out what the issue is. Doubt they would bother arranging flights if there was a working fix already. They are due to come after the...

Not sure voltage is the issue. My other home has voltage drops/surges far beyond what is acceptable. If the voltage drops/surges it just stops charging until the voltage goes back to normal and it starts charging again. But there are no issues getting the car to charge there. Also, it is the...

I am speculating on the location ban due to the fact that 2 other Macans with the update did not charge at my home, but both of them charge everywhere else. My Macan also charges everywhere else with no issues including with my home chargers installed at a different location. How close is your...

No, as i am from Europe. I am in direct contact with the Service manager and they have escalated my case to the HQ or whatever the next level up from country dealer/service is. Chances are that it will work no problem. In my case i even gave 1 of the chargers to Porsche and they installed at...

Same here, managed to get the car charging 4 times over 5 days, by playing around with departure times, direct charging etc. Each method only worked once, after that, none of the ways i managed to trick the car into charging worked and i have tried a lot of times to replicate each one... Seems...

The departure time plans the following: Battery charging Cabin pre-conditioning Battery temperature conditioning The start time for charging depends on your battery charge level and your charger power. If your battery is at 20% it will start to charge a lot earlier than if it is at 60%. The...

Check post #74 In my case i had 2, one with update and the other without. The one without the update charges with no problems, the one with the update does not. Later the same Macan which had no update was updated, after the update it stopped charging at my house too. I have since managed to...