Recent content by toontoon

I have 22', Macan 4. The range will always be good except for extreme cold weather. Folks with 20' generally get 20 miles more.

Unsure about it. I am attaching the email I got. Feel free to call Jacob (he is Porsche NA's Connect and Charging Expert). I will direct message you his direct line phone number.

I just tried. No luck!

My dealership confirmed that Porsche NA is well aware of the issue specifically in the Mid-west region of USA. They are also in touch with Comed but they know they need to fix it asap.

Clearly the software update is an issue, at the very fucking least they could just roll it back but naah, they are Porsche, they won't take a common sense approach to this

When did this happen? When I visited the dealership last, they said that Porsche has accepted the issue and are working on this as a high priority. FYI, thinking through the legal approach too.

Let us know if you have any updates please.

I just called the hotline and they didn't seem to have any update on this specific issue. I'll call my dealership later to confirm. They speak to the HQ once a week so I doubt anything has changed since I last spoke to them (past Wednesday- 2/11).

Very surprising, my dealer was able to share the minutes of the meeting. I didn't take any pictures of that but they had a meeting with Porsche NA folks who were able to confirm that Porsche Engineers are on it.

My Porsche dealer said that Porsche NA has confirmed the issue, they're collecting serial number of the home charger and the VIN from impacted customers. They're also working on it to fix the issue asap. The same issue is not letting cars charge at an expected rate at the DC charging stations.

You're right, that's how it should work. At the dealership: It's 100% (not 50%). White line turns green when the connection is set up b/w the charger and the car. At my home: I think it's yellow but may be the pic doesn't show it. It is essentially to explain that the charger isn't able to...

I just DMed you.

I finally got a reply from them via email and have shared all the info I can.

Direct charging doesn't work for me. My charger worked at the dealership. This (buying a new charger) is probably the only thing I can do at this stage. Out of options really.

I am now purchasing a brand new charger either from Tesla or ChargePoint. Hopefully it's just my charger.