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I have suffered the same fate, tried clearing the cache per the previous instructions, soft reset and factory reset with no joy. Issue has been persistent for two days now. Map Verision is 0020_EUR Don’t suppose there are any other tips? Will be booking it into OPC when they reopen after the...

Has anyone noticed the outside air temperature is very slow to react after period of parking. This morning it was about 2.5 degrees c on the drive to the office. Vehicle then parked in the sun / ambient temperature all day. Real OAT was circa 14 degrees c. On start up, the car still displayed...

Yes got this exact problem, it’s very annoying. I was due to have it looked at by OPC but fell ill so couldn’t make the appointment.

Thanks, thought as much!

Unable to access any remote services via the app this morning. Nothing has changed within the vehicle with regards to privacy settings and this issue appears to have occurred overnight. I suspect it maybe an outage at Porsche - can anyone else advise or are you having the same issue?

I’m looking for a good key pouch and cannot find one specifically for our model. However, I like the Alcantara key pouch designed for the 911/Panamera/Cayenne/Taycan...

Still the silhouette only for me in the app. Reporting it daily via instabug but not even had an acknowledgment. Has everyone else’s returned to normal now?

Yes you do, I had to ask them to relink it again.

I finally resolved the regional settings issue, by deleting my account entirely and setting up an new one and getting everything linked to it. submitted numerous tickets via the insta bug for the configurator images not showing but still nothing - I would have though it’s resolved for others it...

Did you have to do anything to get it to come back? Mine is still a silhouette

Yes still an issue for me

No joy for me as of yet, per Account, Contact and Help, I’m still in North America. All access to UK charging network removed, still no images of car, just the silhouette….

Yes I had a frozen up (with ice) vehicle this morning when I got to it, as the pre-conditioning had not worked.

I don’t have that functionality in my app, for some reason it’s pulling Porsche North American config, despite me being in the UK, downloaded from UK App Store, no VPN, address all UK and vehicle link sent from Porsche GB to add vehicle to my existing account …

Yes having the same issue, as well as a myriad of other problems. https://www.macanevowners.com/forum/threads/uk-porsche-connect-my-porsche.18906/page-3#post-290306 Looks like the silhouette is affecting US app users, I’m in the UK but somehow have a US version of the app…

No there is no VPN active on my phone, I’ve downloaded the app onto a different device and the same US features are present when logging in. Both app stores are confirmed to be UK, and I have confirmed that my Porsche address is all UK based.

Done several times, I’ve got no way of selecting which store as far as I am aware on iOS

Yes it looks like for some reason I have the North American version of the application - this is confirmed by the contact telephone numbers and if I select Breakdown Call it references north america.

Yeah I have got nothing under FAQ section, I also note that you are UK based and that all the customer support contact details reflect the UK where as mine reflect the USA.

I don’t even have that option…. maybe they’ve turned it off for me ?