Search results

Yes having the same issue, as well as a myriad of other problems. https://www.macanevowners.com/forum/threads/uk-porsche-connect-my-porsche.18906/page-3#post-290306 Looks like the silhouette is affecting US app users, I’m in the UK but somehow have a US version of the app…

No there is no VPN active on my phone, I’ve downloaded the app onto a different device and the same US features are present when logging in. Both app stores are confirmed to be UK, and I have confirmed that my Porsche address is all UK based.

Done several times, I’ve got no way of selecting which store as far as I am aware on iOS

Yes it looks like for some reason I have the North American version of the application - this is confirmed by the contact telephone numbers and if I select Breakdown Call it references north america.

Yeah I have got nothing under FAQ section, I also note that you are UK based and that all the customer support contact details reflect the UK where as mine reflect the USA.

I don’t even have that option…. maybe they’ve turned it off for me ?

I’ve got various tickets in with Smart Mobility to resolve - I will keep the thread updated if there’s anything pertinent to others. One thing they kept asking me to do was open the My Porsche app, shake it vigorously which should open the instabug reporting feature - I’ve tried this on two...

Anyone else getting this now?

It did appear to be working, but believe it’s not again. Also, after yesterdays factory reset and going through the rigmarole of re-downloading apps, configuration of settings etc, when I came out to the vehicle this morning, it logged me into my account in the PCM but all configurations and...

My ICE Macan was also no issue! Same set up at home too, outdoor AP for the cars when they are at home. I spoke to Porsche connect today, they advised a factory reset ? of the PCM. I did it, but still the same issues. It’s got to be some back end / server side issue.

I should have been a bit more thorough with my search prior to posting - but yes, exactly those issues… It’s very frustrating, I think it’s the 3rd time since taking delivery this has occurred. Defeats the object of the app somewhat, and, with this ice / frost in the UK at the moment, I’m...

Is anyone else having issues with Porsche Connect / My Porsche reflecting SoC and being able to send any functions to their vehicle in the UK? My vehicle connects to an outdoor WiFi access point at home, so I do not believe this to be related to 4G connectivity issues for the Vodafone data...

Exactly the same here, put it on to clear some frozen snow ruts and it was very bouncy / skittish

This is from the manual, I don’t have the option to manually switch off the front pax airbag in my car: Passenger airbag with automatic switch-off The vehicle has an occupant classification system in the passenger seat for automatic activation and deactivation of the passenger airbag. If there...

I’ve noticed this today, the manual is quite confusing but essentially I believe it to be normal. Did you have anyone sat in the seat at the time?

I’m pretty sure this is working with my near side / passenger/ left mirror… will confirm tomorrow for you - in other news I’m just onto the insurance as someone has driven down the right had side of the car scuffing it all… 4 days into owning it.

Yes I also got it working after a bit of tinkering!

This is where I was trying to retract the spoiler using the usual method, but the entire spoiler toggle was greyed out.

Was out earlier, spoiler manually extended whilst fiddling with some of the Drive Mode settings. Pulled back on drive and went to retract spoiler, but it was greyed out and a message popped up, something along the lines of ‘functionality not available at this time’ (can’t recall exact wording)...

That’s very helpful, thank you for the extra detail - the taycan feature looks useful, maybe we’ll see it rolled out to us in the way of an update