Mine looked like yours before they fixed it. I wasn’t paying close attention to what he did, was taking to my SA. But I can say he only used a screwdriver of some kind and didn’t replace or remove anything.
So my SA and the dealer’s GM were ready to put in a claim with PCNA when they decide to...
Flap is not flawed. QC is flawed. Once you take 5-10 minutes to adjust it, you would never know there was anything wrong.
Again, my opinion is that this is a whole lot of groaning about nothing. But apparently, my opinion is in the minority.
I still don’t get this thread continuing the way it has. I picked up my 4 on October 5 and noticed the issue. Brought it back to the dealer on October 12 and the service manager turned a screwdriver twice on each door to fix it. Took all of 3 minutes.
can’t believe people are talking recalls...
I have a 4, not turbo, and can customize the icon.
1- from the app. Click “account” at the bottom right
2 - click “app settings”
3 - click the top option for “app icon”
Michael
sorry but your SA doesn’t know what they are doing. Mine fixed the problem when I was standing there in 30 seconds. Just needs to “tweak” the attachment.
I’ve said it before, and I’ll say it again. i had the same problem and by dealer fixed it in 30 seconds while I watched. Don’t overthink it, just ask them.
FYI - PCNA just called as they said they would and have successfully fixed my issue. They had to reprovision (or request something with Verizon) to bascially reset the connection. The support agent I spoke with, I believe his name was Nathan, stated to call PCNA if you are having any issues...
PCNA told that it was caused by my signing up for the premium pass before I received the car. Not sure why it would make a difference. Curious if you did the same?