• Welcome to MacanEVowners! If you're joining us from Taycanforum.com, then you may already have an account here.

    If you were registered on Taycanforum as of January 24, 2024 or earlier, then you can simply login here with the same username and password

    If you wish, you can remove your account here.
Sponsored

Anyone get a Porsche Safety recall notice?

DuckMan

Macan 4
Well-Known Member
Joined
Jun 25, 2024
Threads
7
Messages
218
Reaction score
185
Location
NH
Vehicles
X5 40i, TRD Taco, K1200RS. past: M5, M3, 135i S2.
Country flag
See one headed into our mailbox later today. Anyone else get one?
Sponsored

 

daveo4EV

Macan Turbo
Well-Known Member
First Name
David
Joined
Jan 28, 2019
Threads
42
Messages
865
Reaction score
1,330
Location
Santa Cruz
Vehicles
Macan Turbo,Cayenne Hybrid, 911(s) GT3/Convertable
Country flag

daveo4EV

Macan Turbo
Well-Known Member
First Name
David
Joined
Jan 28, 2019
Threads
42
Messages
865
Reaction score
1,330
Location
Santa Cruz
Vehicles
Macan Turbo,Cayenne Hybrid, 911(s) GT3/Convertable
Country flag
did some digging on Porsche's VIN recall site - found this for my vin - my bet is the postal mail notice _IS_ this recall - but we'll have to wait to find out.

Last updated Feb 01,2025
Recalls
Re-code main control unit for body electronics and control unit for headlights centrally | ARC5 | Nov 27,2024

Description
Due to a software data set error that has since been corrected.
Safety Risk
the main control unit for body electronics and the headlight control units on the subject vehicles were programmed to the European instead of North American specifications.
Remedy
THE REMEDY IS NOW AVAILABLE. The subject vehicles will receive new software for the affected control units.
 

daveo4EV

Macan Turbo
Well-Known Member
First Name
David
Joined
Jan 28, 2019
Threads
42
Messages
865
Reaction score
1,330
Location
Santa Cruz
Vehicles
Macan Turbo,Cayenne Hybrid, 911(s) GT3/Convertable
Country flag
I betting this would be an excellent opportunity to use OTA if Porsche could do it - I'm also betting that this recall will _NOT_ be done via OTA - putting to bed any notion that Porsche has made progress on OTA issues…

dealer applied update for this "trivial" recall (a configuration data set change) is going to be "proof" that OTA updates are still mostly only skin deep PCM level - not actaul vehicle functionality.

it's a pity - cause this is going to cost Porsche quite a bit of money for something that should be an OTA update.

when the postal notification tells you to take your car in for dealer service "free of charge" - you'll know you're not dealing with a modern forward looking company.
 
OP
OP
DuckMan

DuckMan

Macan 4
Well-Known Member
Joined
Jun 25, 2024
Threads
7
Messages
218
Reaction score
185
Location
NH
Vehicles
X5 40i, TRD Taco, K1200RS. past: M5, M3, 135i S2.
Country flag
Guess I will skip that one for a bit.
 


SergeyIndy

Well-Known Member
First Name
Sergey
Joined
Dec 19, 2021
Threads
4
Messages
275
Reaction score
242
Location
Indianapolis
Vehicles
20 Cayenne Turbo, 23 Taycan Turbo, 24 Macan GTS
Country flag
Interested to see if this will be OTA or go to the Dealer.
OTA is usually some simple Infotainment or Map update.
This will probably be the usual drag out dealer only visit that requires connect 12V to charger, run VAL, authenticate with Germany for permission, run update, then check if applied, and so on...
 
Last edited:

daveo4EV

Macan Turbo
Well-Known Member
First Name
David
Joined
Jan 28, 2019
Threads
42
Messages
865
Reaction score
1,330
Location
Santa Cruz
Vehicles
Macan Turbo,Cayenne Hybrid, 911(s) GT3/Convertable
Country flag
I'm just saying that _IF_ Porsche had OTA capabilities - this Recall would be the PERFECT example of where this could be done entirely via OTA with no dealer visit.

It's by definition a "software" only change - not even "code" but rather "data configuration parameters"…

if Porsche can't do this over OTA, they really don't have any meaningful OTA capabilities.

I'm betting dealer visit.
 

alvaro

Macan Turbo
Well-Known Member
First Name
Álvaro
Joined
Jun 21, 2024
Threads
3
Messages
112
Reaction score
72
Location
ATL, GA Metro - USA
Vehicles
2025 BMW X6 m60i, 2023 Mercedes-Benz GLB 220, 2024 Macan Electric Turbo
Country flag
It’s the headlights. Dealer reached out as well.
 
OP
OP
DuckMan

DuckMan

Macan 4
Well-Known Member
Joined
Jun 25, 2024
Threads
7
Messages
218
Reaction score
185
Location
NH
Vehicles
X5 40i, TRD Taco, K1200RS. past: M5, M3, 135i S2.
Country flag
It’s the headlights. Dealer reached out as well.
I'll take brighter ones. I like making high beaming monster trucks dim their light bars and aftermarket fog lamps.
 

SimonEV

Macan 4S
Active Member
First Name
Simon
Joined
Jan 2, 2025
Threads
0
Messages
41
Reaction score
15
Location
United Kingdom
Vehicles
Macan 4S
Country flag
The problem with a safety recall is that an OTA update cannot be presumed to have been applied. NHTSA lists the recall for US cars and the only way Porsche can confirm the uptake is by having Dealer do the update.
 


daveo4EV

Macan Turbo
Well-Known Member
First Name
David
Joined
Jan 28, 2019
Threads
42
Messages
865
Reaction score
1,330
Location
Santa Cruz
Vehicles
Macan Turbo,Cayenne Hybrid, 911(s) GT3/Convertable
Country flag
The problem with a safety recall is that an OTA update cannot be presumed to have been applied. NHTSA lists the recall for US cars and the only way Porsche can confirm the uptake is by having Dealer do the update.
not correct - if you have fleet data you can inventory the fleet remotely and know for a fact which cars do and do not have the update…

it is in fact easier and more accurate than dealer service updating vin's in a DB

I see no reason that you can't have an compliance DB completely harvested from connected vehicle's in nearly real time…
 
OP
OP
DuckMan

DuckMan

Macan 4
Well-Known Member
Joined
Jun 25, 2024
Threads
7
Messages
218
Reaction score
185
Location
NH
Vehicles
X5 40i, TRD Taco, K1200RS. past: M5, M3, 135i S2.
Country flag
@daveo4EV agree. fleet telematics could this stuff many years ago. OTA updates for items are easy enough, but security, compliance and regulation should be looked at and codified before pushing code to cars without customer engagement.
 

daveo4EV

Macan Turbo
Well-Known Member
First Name
David
Joined
Jan 28, 2019
Threads
42
Messages
865
Reaction score
1,330
Location
Santa Cruz
Vehicles
Macan Turbo,Cayenne Hybrid, 911(s) GT3/Convertable
Country flag
@daveo4EV agree. fleet telematics could this stuff many years ago. OTA updates for items are easy enough, but security, compliance and regulation should be looked at and codified before pushing code to cars without customer engagement.
tldr; if your software update sucks it doesn't matter how you install it…poor software quality isn't saved by a manual install process.

if they allow dealers to install it via a flash drive or equivalent it's OK for an OTA update - let's not confuse how you ship/install a software update with how you qualify if it's the right collect of bits that you should install on any product.

if you can't validate your software for an OTA update, you can't validate your software for dealer manual install either.

not shipping crap updates to your customer base is table stakes for software updates regardless of how it's installed…

and let's not confuse/assume dealer/service installed updates have fewer problems - just ask the Taycan community how many people had their Taycan bricked and needed entirely new PCM head units (or other major computer components) when a round of software updates hit the Taycan in 2021 and 2022 - being dealer installed didn't save Porsche any headaches there - they still released "crap" that could brick major components, the only difference was the car was bricked in a dealer service bay rather than a customer's garage…

don't ship crap is minimum requirements for any update.

having played at the OTA game for 20+ years at my previous employer any "fear" of OTA vs. alternative distribution/install methods is purely FUD - and means fundementially you don't have confidence in your software - distribution/installation control isn't a "fix" for bad software that should've never been released or was not properly tested.
 
Last edited:
OP
OP
DuckMan

DuckMan

Macan 4
Well-Known Member
Joined
Jun 25, 2024
Threads
7
Messages
218
Reaction score
185
Location
NH
Vehicles
X5 40i, TRD Taco, K1200RS. past: M5, M3, 135i S2.
Country flag
if they allow dealers to install it via a flash drive or equivalent it's OK for an OTA update - let's not confuse how you ship/install a software update with how you qualify if it's the right collect of bits that you should install on any product.

if you can't validate your software for an OTA update, you can't validate your software for dealer manual install either.

not shipping crap updates to your customer base is table stakes for software updates regardless of how it's installed…

and let's not confuse/assume dealer/service installed updates have fewer problems - just ask the Taycan community how many people had their Taycan bricked and needed entirely new PCM head units (or other major computer components) when a round of software updates hit the Taycan in 2021 and 2022 - being dealer installed didn't save Porsche any headaches there - they still released "crap" that could brick major components, the only difference was the car was bricked in a dealer service bay rather than a customer's garage…

don't ship crap is minimum requirements for any update.

having played at the OTA game for 20+ years at my previous employer any "fear" of OTA vs. alternative distribution/install methods is purely FUD - and means fundementially you don't have confidence in your software - distribution/installation control isn't a "fix" for bad software that should've never been released or was not properly tested.
Lot to unpack there, but thanks for posting this.
 

daveo4EV

Macan Turbo
Well-Known Member
First Name
David
Joined
Jan 28, 2019
Threads
42
Messages
865
Reaction score
1,330
Location
Santa Cruz
Vehicles
Macan Turbo,Cayenne Hybrid, 911(s) GT3/Convertable
Country flag
got my notice in writing in the postal mail today…

in my caseit's about the headlights

I'm told to take It to the dealer for a "1 hour procedure" but it "may take longer" - please schedule with your dealer service.

Porsche has _NO_ meaningful OTA capabilities - this is a trivial issue to update the vehicle - it's going to take at least 1 hour of shop labor and 2 days of my time - wonder if my dealer will be able to schedule the recall before St. Patrick's day…

if any recall should/could be done via OTA this one should qualify - the fact that they can't do it via OTA - well that speaks volumes about where they are at.
Sponsored

 
Last edited:
 







Top