Warranty service at dealership vs Porsche Assistance

[andics]

I just tried to book a service appointment to get my Macan doors fixed as the driver's one doesn't close 50% of times I "normally" try to close and I also have rattles in one the speaker (standard ones).

The dealership called me to say that it will take months for them to find the time...but that I can call Porsche Assistance, telling them I am not comfortable with the car issue and they'll come today to bring it to them...

Surely this is a way for them to make more money from Porsche right? Does anyone have any insights on how this works?

Sponsored

 

[RGBArgee]

I got fed up with my local Porsche dealer not having slots for my Taycan (Bristol) service guys great but dealership totally under resourced. I got so p’ d off after 3 years of issues I have sold and bought a Macan from another dealership- the service is very variable - and not what I would expect if I owned a Fiat . Porsche customer services aren’t great either.