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“Port handling - Quality action” — Anybody know what this order status means?

LivingTheDream

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The Macan 4S I ordered is now at its US port of arrival and should be in my hands by this weekend (Yay!). When reviewing the screenshot of the Porsche tracking system sent to me by my SA, I noticed an entry I've not seen before. It's reads as follows...

KATE CodeEvent
Key
Event Name
USAPORQUNA15Port handling - Quality action

Does anybody have any insights as to what this might mean?
 

Fleming23

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Found this on the Taycan forum. You won’t get much info about what is happening at port, they’ve purposely made it some big secret it seems. My car was at port for 2.5 months and no one could say why or when it would exit.

“Port Quality Actions are applied and cleared by the German Quality Team. PAG will not share any information other than the block until they confirm exactly what needs to be inspected. Once received by the PCNA Team, it is shared with the ports and we proceed as quickly as possible.”
 
OP
OP
LivingTheDream

LivingTheDream

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Found this on the Taycan forum. You won’t get much info about what is happening at port, they’ve purposely made it some big secret it seems. My car was at port for 2.5 months and no one could say why or when it would exit.

“Port Quality Actions are applied and cleared by the German Quality Team. PAG will not share any information other than the block until they confirm exactly what needs to be inspected. Once received by the PCNA Team, it is shared with the ports and we proceed as quickly as possible.”
Thanks!
 

bbmertz

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Agreed — my 4S was recently held at the port in Jacksonville, FL for “quality action” with no additional info provided to my SA. Based on videos I’ve seen of auto transport shipping operations, this is when software updates, quality checks and minor transport damage repairs occur at the port before vehicles are transported to the dealers. The rare instances I’ve seen on this forum when specific communications were provided to the buyer are if major vehicle damage occurred during transport.
 

Jay

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My Macan Turbo is also being held at port. My SA dug info out of a Porsche rep that it is the "too bright" high beams issue.
 
 





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