all warranty works (and recalls) is "reimbursed" but the rate is very very favorable to PCNA and in speaking with dealers it's well well below market - they also only allow billing of the "official" labor-unit time periods - regardless of how long it actually takesJust a thought… Do Porsche dealers get paid for doing the updates? I’m guessing yes. OTA takes the dealer out of the equation which is not the traditional dealer model.
The trip is a real time killer for me, and it sounds like for you as well. Last visit to the dealer for scheduled wheel change and software update had us sitting in the dealership for 3+ hours, not counting 3 hour round trip drive. OTA would really be nice now that winter weather has arrived with it's inevitable salt and salt substitute road gack.all warranty works (and recalls) is "reimbursed" but the rate is very very favorable to PCNA and in speaking with dealers it's well well below market - they also only allow billing of the "official" labor-unit time periods - regardless of how long it actually takes
I had a recall for my 2023 911 GT3 that was a PDI issue - dealer got reimbursed the "standard" amount - 12 time units according to the "procedures" - but my vehicle actually took over 60 time units, but dealer had to eat that difference since you can only bill the approved factory time for _ANY_ warranty/recall work…
so yeah - they get reimbursed, but I'm told it's not reflective of actual business costs.
Porsche seems to pack our cars with lots f subtle extra software and chips vs other OEMs. Considering the brand is a global OEM leader in ICE, Transmissions, Suspension, aerodynamics, it’s a pity they are learning about software and chips on we their loyal customers as live, real world Beta Testing sites.Interested to see if this will be OTA or go to the Dealer.
OTA is usually some simple Infotainment or Map update.
This will probably be the usual drag out dealer only visit that requires connect 12V to charger, run VAL, authenticate with Germany for permission, run update, then check if applied, and so on...
ON the other hand, warranty repairs are a consistent source of revenue for dealers. Yes, they get paid less, but certify more than their costs (on average) or they would not be doing it.all warranty works (and recalls) is "reimbursed" but the rate is very very favorable to PCNA and in speaking with dealers it's well well below market - they also only allow billing of the "official" labor-unit time periods - regardless of how long it actually takes
I had a recall for my 2023 911 GT3 that was a PDI issue - dealer got reimbursed the "standard" amount - 12 time units according to the "procedures" - but my vehicle actually took over 60 time units, but dealer had to eat that difference since you can only bill the approved factory time for _ANY_ warranty/recall work…
so yeah - they get reimbursed, but I'm told it's not reflective of actual business costs.