TycanNewHampshire
Member
- First Name
- TG
- Joined
- Apr 26, 2021
- Threads
- 0
- Messages
- 17
- Reaction score
- 13
- Location
- New England, USA
- Vehicles
- Tycan 4S
@riburn3 perhaps this is true for EA for customers that are having trouble getting their session started.....however, the real issue I have is the EA stations simply out of order, or they are restricted to <50kW power due to always being in an 'upgrade' status. Neither of these have been able to be fixed remotely and I have yet to see the same stations have their units come back online over the past 6-months or so. So, respectfully I disagree as the only help they can seem to do remotely is engage the unit if your app or Plug-n-charge is not functioning. However, I do agree their people on the phone are indeed nice, yet they still have failed to fix anything that is truly a charging station issue and not a vehicle connection/payment issue.