Clock on left side of dash and clock in the PCM center screen off by an hour

[gremlin]

Had a really interesting issue the other day in our Macan 4s EV. I resolved it finally, but I thought I would share it in case someone else runs into the issue.

The clock shown in the bottom of the left circlular guage on the dash read the correct time, and the clock in the upper left corner of the main PCM centeral display was an hour later. The settings page showed the time as set automatically, when I changed it set it manually they still stayed that way with the clock on the centeral display being an hour later then the one in the dash cluster (and what was set in the settings). Note I'm not talking about the clock that shows when in carplay, that one was correct, I'm talking about the one that shows over the cellular data symbol when it's in PCM mode, not CarPlay mode.

Things I tried that didn't work

1) Shutting the car off, leaving it over night and trying again
2) Turning the time setting to manual and modifying (both times changed by the samea mount and they remained an hour apart)
3) Turnign the time and time zone back to automatic (both times went back with the dash cluster being correct and the PCM being an hour later)
3) Rebooting the centeral display by holding the volume down for 30 seconds. This actually worked for a few minutes then the display went back to showing an hour ahead of the other (and correct display)

Finally I did find a fix that seems to have stuck (at least for two days now)

I went into every single profile (we had two, one for each regular driver and the guest profile) and checked the settings there, turning on and off auto time set and auto time zone. After doing this both displays started showing the correct time, and agreed with each other, and after driving it for another day still seem to work.

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[TS23]

Had a really interesting issue the other day in our Macan 4s EV. I resolved it finally, but I thought I would share it in case someone else runs into the issue.

The clock shown in the bottom of the left circlular guage on the dash read the correct time, and the clock in the upper left corner of the main PCM centeral display was an hour later. The settings page showed the time as set automatically, when I changed it set it manually they still stayed that way with the clock on the centeral display being an hour later then the one in the dash cluster (and what was set in the settings). Note I'm not talking about the clock that shows when in carplay, that one was correct, I'm talking about the one that shows over the cellular data symbol when it's in PCM mode, not CarPlay mode.

Things I tried that didn't work

1) Shutting the car off, leaving it over night and trying again
2) Turning the time setting to manual and modifying (both times changed by the samea mount and they remained an hour apart)
3) Turnign the time and time zone back to automatic (both times went back with the dash cluster being correct and the PCM being an hour later)
3) Rebooting the centeral display by holding the volume down for 30 seconds. This actually worked for a few minutes then the display went back to showing an hour ahead of the other (and correct display)

Finally I did find a fix that seems to have stuck (at least for two days now)

I went into every single profile (we had two, one for each regular driver and the guest profile) and checked the settings there, turning on and off auto time set and auto time zone. After doing this both displays started showing the correct time, and agreed with each other, and after driving it for another day still seem to work.

When did you first notice this?

Clocks changed for GMT/UTC on the 28/03, perhaps a server issue that prevented an update when set to automatic based upon your time zone.

 

[gremlin]

We just noticed it a few days ago, but often we’re using CarPlay so that display isn’t there. We’re in North America so that standard to daylight change occurred recently as you noted but I don’t believe there was any change to it and if it was a server issue I’m not sure how the clocks would be different.
I think one of the profiles had a bad setting in it, I wasn’t paying enough attention but I know it wasn’t the main profile that was in use and messing with that resulted in the previously noted both time changed and were still an hour off. It felt like the PCM might have been using one profile and the dash another. Just switching profiles and going back didn’t change it

 

[Wivenhoe]

When the clocks changed previously in the UK the server did take a day or two to sort out the correct time. There was a thread on it as it was fairly widespread in the UK. In my case it took 3 days and then righted itself.

 

[gremlin]

Okay but in that case did both clocks show the same incorrect time? That’s the point here not that a clock was wrong but that the two clocks didn’t agree with each other

 

[Winterfell]

Okay but in that case did both clocks show the same incorrect time? That’s the point here not that a clock was wrong but that the two clocks didn’t agree with each other

I have the exact issue, the dash clock is correct and the PCM is one hour ahead.

I checked all the settings, all looked good. This was a recent issue and as the US changed the time a month ago, I did not have the problem at the time.

I would have thought the two clocks are dependent on the same system information. Does not look like and feels very odd!

 

[gremlin]

I have the exact issue, the dash clock is correct and the PCM is one hour ahead.

I checked all the settings, all looked good. This was a recent issue and as the US changed the time a month ago, I did not have the problem at the time.

I would have thought the two clocks are dependent on the same system information. Does not look like and feels very odd!

Did you try going through every profile including guest and picking manual, then re-picking automatic for time and time zone setting? That's what fixed ours.

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