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dgkhn

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other's chiming in on this "descrepancy" will help get Porsche's attention - like any major corporation the more feedback the better - and we need volume to get this any attention - if you agree this is a problem - you're welcome to use my letter as a template to forward to your local dealer/service-manager - if you do not agree this is an issue, you don't need to send the letter
Good suggestion, which I took. I just sent the below to Porsche Customer Service (I also included my vin in the email sent).

Both the Porsche news website, and the Macan EV configurator indicate that Macans have 11 kW onboard chargers (the configurator stated that my car has an 11 kW charger). The charging behavior of my Macan 4 implies otherwise (the car never indicates greater than 9.3 kW when connected to my ChargePoint chargers at different sites, which are both configured to provide 10.5 kW (240v x 44 amps). The EVSE’s themselves also indicate a max of about 9.5 kW during charging sessions). Several forum reports I’ve seen agree with this observation (i.e. imply that the onboard charger is 9.6 kW +/-).
Could you please review and confirm the actual onboard charger capacity, and provide an explanation of why the capacity is different from promised if that is the case? In my situation, I specifically set up hardwired EVSE’s in anticipation of being able to charge my Macan at over 40 amps, and would not have done so if I had known that my Macan would not exceed 40 amps.
If the onboard charger is in fact 11 kW, how do we take advantage of that capacity?
 
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daveo4EV

daveo4EV

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this is a bit funny - but it's not…

literally for years the Taycan site in North American listed Taycan as a 9.6 kW onboard charger - but it actually shipped with an 11 kW charger - and Porsche never updated the website…

so now in 2024 the Macan lists the onboard charger as 11 kW, but actually can only charge at 9.6 kW…

Porsche's EV charging game is weak and they are just confused - I'll be interested to hear anything if they choose to address this issue…

the thread I started with Taycan in July of 2020…over 4 years ago - Porsche was confused by what they were actually shipping…

https://www.taycanforum.com/forum/t...-charger-48-amps-not-max-9-6-kw-40-amps.1793/
 

dgkhn

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this is a bit funny - but it's not…

literally for years the Taycan site in North American listed Taycan as a 9.6 kW onboard charger - but it actually shipped with an 11 kW charger - and Porsche never updated the website…

so now in 2024 the Macan lists the onboard charger as 11 kW, but actually can only charge at 9.6 kW…

Porsche's EV charging game is weak and they are just confused - I'll be interested to hear anything if they choose to address this issue…

the thread I started with Taycan in July of 2020…over 4 years ago - Porsche was confused by what they were actually shipping…

https://www.taycanforum.com/forum/t...-charger-48-amps-not-max-9-6-kw-40-amps.1793/
Wow. Very interesting thread, even though 4 years have passed (and I have never owned a Taycan or anything made by Tesla). I see there are other related threads on the Taycan forum also.

It appears Porsche is still confused! That's really not so funny, is it.
 

DuckMan

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9.3 kW here on a 48 amp setting Charge Point. Does all the scheduling correctly, but would like to see the car charge at the rate advertised.
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