Cannot access charging or pre-climate in app - all other app features work?

[porschemacanev4S]

Any updates on this?

ok, thanks, will do.

Any updates on this? Did you get it working? Just took delivery and I am also seeing the “charge status not available” and preclimate not available issues in app.

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[krissrock]

Two posts up... Call customer support. It's a back end issue