SOLVED New Turbo - not charging

[adamjay79]

Just picked up our Turbo last night. I have the TeslaTap connected to my home charger. I plug in the car and the charging light turns white but the car won't charge. It just gets stuck in initializing. Any one have any suggestions?

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[Cogs79]

Just picked up our Turbo last night. I have the TeslaTap connected to my home charger. I plug in the car and the charging light turns white but the car won't charge. It just gets stuck in initializing. Any one have any suggestions?

Hi, is the light pulsing white or is it solid? Below is the user manual's description of the ring LED colors and patterns:

C

 

[adamjay79]

Rookie mistake - was using the wrong adapter

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