- First Name
- Christian
- Joined
- May 20, 2025
- Threads
- 12
- Messages
- 285
- Reaction score
- 165
- Location
- London UK
- Vehicles
- ex Macan 4S's
Hi byebye, sorry to hear about your problems.28/11/2024: brand new turbo.
Unfortunately red circle of death is more common than 1 member on the forum constantly want us to believe. It's simply wrong. I had two lemons and both taken back (last concluded yesterday) by dealer without any problems. @Petzi calculate minimum fault rate if you can. Simple probability calculation for one customer receiving two lemons.
I have no idea how leasing rights work but you may want to contact FirstEV directly. He had a similar experience.
Like you I didn't believe the software update would fix all problems. I explained the rational of my assumption in writing but agreed to follow dealer's proposal as they are the experts and were absolutely confident that software would fix the problem. I allowed them to keep the car as long as needed (I was provided with loaner) but made clear that I would return car without further discussion if fault would reoccur. The dealer agreed. The end is pretty obvious ;-).
The Macan is amazing to drive and my Porsche dealer has been brilliant. Porsche Germany support and communication for their electric cars however is suboptimal and certainly does not meet expectations. I am pretty sure Porsche is aware of this but mangers tend to like cutting costs for IT and customer services to increase their bonuses.
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