Beware using Porsche charging card in hotel parking

[Devmac]

I stayed in a hotel for one night and used one of their 8 chargers in their private car park. This is what I had to pay Porsche:

I asked the hotel what they charge. Answer was none for a blocking fee. So the €175,55 is all for Porsche.

I can understand if you block a charger in a public space that it is not social to do this longer than a couple of hours (4). But I did not expect a blocking fee in a private parking. So I asked Porsche if they could show some goodwill. Answer was; NO! The rule is the rule!

So my advice for you is; Do not use Porsche cards in hotels when staying overnight!

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[sor]

A good warning in general. It’s pretty common for commercial chargers (even slow chargers) to bill a fee for taking up the spot after charging is complete.

if it takes a payment in order to charge there, beware. I’ve been lazy and left the car myself when a parking lot has been empty and it seems nobody will care, but the charger doesn’t know the difference. Luckily I’ve never been billed for blocking.

 

[sor]

I have to admit I don’t quite understand the post - not sure if the issue is that:

the charger operator (Threeforce) charged a fee for blocking the stall after charging, and customer paid with a Porsche card. Porsche won’t write off the fee when asked.

the chargers at the hotel were Porsche branded and Porsche said they wouldn’t write off the blocking fee. In this case I would need to assume “card” is mistranslated.

Or something else. I can’t figure out why they would say this money would be just for Porsche if it is a fee imposed by the charging unit for blocking the stall, unless the chargers were Porsche branded.

 

[Devmac]

It is Porsche that charges the blocking fee. Neither the hotel nor the charger operator charges anything for blocking the charger. They only charge used energy (to Porsche). The solution for this problem is using an other charging card provider if you use a charger overnight.

 

[sor]

It’s just that the invoice says the money went to Threeforce and a quick search looks like they operate charge point management systems. It is likely they would have charged this fee anyway.

Why would Porsche tack on a fee for how long you stayed after? Would they even know?

 

[Devmac]

It's a fee from Porsche

 

[sor]

I see. Threeforce is a partner that collects this, and maybe has the integration to monitor. Wild.

 

[Yves]

The Porsche charging card is a scandal for AC charging, had the same issue and is just a pure rip-off and should never be used on AC charging speed… Frankly it is beyond serious and should be made illegal practice …
I had a colleague making the same remark and we thought it was the provider, but now I know better … same charging point with BMW card and no issue, it is Porsche ripping of their own customers …

 

[BigApple]

it would be great to be able to throttle the charge input. So it will stay charging for longer instead of fast charging when not needed and then being charged for idling.

 

[Yves]

it would be great to be able to throttle the charge input. So it will stay charging for longer instead of fast charging when not needed and then being charged for idling.

No No! The card initiates in many cases a kWh price + a connection fee per minute, sometimes form start, sometimes after 2 or 3 hours, even if you are still charging it really is nuts and is linked to the Porsche card, as I do not have this on my other card at the same stations

 

[rcomeau]

Just to play devil's advocate. You left your car parked at a charge port, NOT charging for ~20 hours?

 

[Petzi]

The Porsche charging card is a scandal for AC charging, had the same issue and is just a pure rip-off and should never be used on AC charging speed… Frankly it is beyond serious and should be made illegal practice …
I had a colleague making the same remark and we thought it was the provider, but now I know better … same charging point with BMW card and no issue, it is Porsche ripping of their own customers …

not true. the fee has to be applied “after 60 min AC/240 min DC.”

this is no secret. it is clearly stated. if you can charge cheaper with an other card, just use the other card. to complain seems a bit childish, sorry to say.

plus I am not happy about people that block chargers for hours after charging is finished.

 

[rcomeau]

I stayed in a hotel for one night and used one of their 8 chargers in their private car park. This is what I had to pay Porsche:

I asked the hotel what they charge. Answer was none for a blocking fee. So the €175,55 is all for Porsche.

I can understand if you block a charger in a public space that it is not social to do this longer than a couple of hours (4). But I did not expect a blocking fee in a private parking. So I asked Porsche if they could show some goodwill. Answer was; NO! The rule is the rule!

So my advice for you is; Do not use Porsche cards in hotels when staying overnight!

Funny to see responses like the fee is unfair or a wish to throttle charging to avoid the idle fees and no one mentioning maybe actually unplugging the car within 4 hours of completing the charge (and freeing up a limited resource to another fellow EV traveller)? Sorry to sound harsh, but this seems such an obvious solution.

 

[Yves]

not true. the fee has to be applied “after 60 min AC/240 min DC.”

this is no secret. it is clearly stated. if you can charge cheaper with an other card, just use the other card. to complain seems a bit childish, sorry to say.

plus I am not happy about people that block chargers for hours after charging is finished.

Well you clearly didn’t read my post, the fee is not only incurred after 240 minutes, and even that is a stupid rule, BMW had a 300 minute rule but killed that …
I do understand a 60 minute rule on DC, heck it should even be less in my opinion. AC charging, as long as I’m charging there should be no penalty, plain and simpel, the rule of maximum parking should be maintained for the parking spaces, and yes a blocking fee should be incurred if you are hooked up to an AC charger and charging has ended …
But I know Porsche drivers who had ridiculous charging bills, while still charging and that is not OK, especially as it is not going to the provider but to Porsche … So in my opinion not a childish reaction, maybe your was

 

[Petzi]

Well you clearly didn’t read my post, the fee is not only incurred after 240 minutes, and even that is a stupid rule, BMW had a 300 minute rule but killed that …
I do understand a 60 minute rule on DC, heck it should even be less in my opinion. AC charging, as long as I’m charging there should be no penalty, plain and simpel, the rule of maximum parking should be maintained for the parking spaces, and yes a blocking fee should be incurred if you are hooked up to an AC charger and charging has ended …
But I know Porsche drivers who had ridiculous charging bills, while still charging and that is not OK, especially as it is not going to the provider but to Porsche … So in my opinion not a childish reaction, maybe your was

if you have “preferred charging “ you have made an contract with porsche. @Devmac himself has posted this contract which consist of very few sentences.
it is clearly stated that there is no blocking fee at “preferred partners “ which are listed. further hat blocking fees are:
“Price per minute
after 60 min DC
after 240 min AC”
given this facts, it is impossible that porsche can charge a blocking fee from the first minute.

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