- First Name
- Chris
- Joined
- Jul 22, 2024
- Threads
- 2
- Messages
- 157
- Reaction score
- 133
- Location
- Nevada
- Vehicles
- Porsche Macan EV 4S, BMW iX 50
- Thread starter
- #1
Yelp, it happened to me.
Today we went for a nice drive just to see the leaves changing colors. After stoping for lunch, when we got back in the car the infotainment was extremely slow to boot (3-4x the normal time). Thinking it just did some kind of AAOS update or something, we went on with the drive.
About 45 minutes later all the screens starting going black. First the passenger display, then the center console, then the dashboard, and once the dashboard was showing the speed again the HUD went down too. When they came back online, the infotainment would not respond to touch inputs at all. The physical controls on the wheel and the center console worked, but no control via touchscreen on the center or the passenger display. At this point I'm pretty nervous, but we try rebooting the infotainment by holding the power button for 20s. When it comes back up the touchscreen works, but if very sluggish.
About 5-10 minutes later, I get the Christmas tree on the dashboard. Every warning imaginable starts cycling through, including "chassis failure: safely pull over and shutdown the car", "assistance systems limited", "tire pressure monitoring failed", and a bunch of others, as well as every warning / error symbol in the cluster. We pull into a parking lot and park away from everything else (in case a tow truck has to load the car), and before I even put it in park the dashboard goes blank again. The infotainment (both screens) is still frozen. Soon after the HUD goes dark. At this point I put it in park (which thankfully works), we shutdown the car, get out, lock it, and leave it for 20m.
When we go back to the car, it starts up fine (slower than normal, but faster than after lunch). We set the route back to the Porsche dealer, and when it says the directions the voice is actually a bit raspy. Thankfully it's a pretty straight shot to get to Porsche, and nothing happens on the way.
Even though I showed up without an appointment, when I explained what happened they took the car immediately and had Uber take us home. I figure I'll hear from them late Monday or Tuesday with the initial diagnosis.
Today we went for a nice drive just to see the leaves changing colors. After stoping for lunch, when we got back in the car the infotainment was extremely slow to boot (3-4x the normal time). Thinking it just did some kind of AAOS update or something, we went on with the drive.
About 45 minutes later all the screens starting going black. First the passenger display, then the center console, then the dashboard, and once the dashboard was showing the speed again the HUD went down too. When they came back online, the infotainment would not respond to touch inputs at all. The physical controls on the wheel and the center console worked, but no control via touchscreen on the center or the passenger display. At this point I'm pretty nervous, but we try rebooting the infotainment by holding the power button for 20s. When it comes back up the touchscreen works, but if very sluggish.
About 5-10 minutes later, I get the Christmas tree on the dashboard. Every warning imaginable starts cycling through, including "chassis failure: safely pull over and shutdown the car", "assistance systems limited", "tire pressure monitoring failed", and a bunch of others, as well as every warning / error symbol in the cluster. We pull into a parking lot and park away from everything else (in case a tow truck has to load the car), and before I even put it in park the dashboard goes blank again. The infotainment (both screens) is still frozen. Soon after the HUD goes dark. At this point I put it in park (which thankfully works), we shutdown the car, get out, lock it, and leave it for 20m.
When we go back to the car, it starts up fine (slower than normal, but faster than after lunch). We set the route back to the Porsche dealer, and when it says the directions the voice is actually a bit raspy. Thankfully it's a pretty straight shot to get to Porsche, and nothing happens on the way.
Even though I showed up without an appointment, when I explained what happened they took the car immediately and had Uber take us home. I figure I'll hear from them late Monday or Tuesday with the initial diagnosis.
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