iPhone app no longer showing vehicle, just stock silhouette

[prime]

A few nights an ago my phone updated and I noticed my Porsche picture with config was gone and replaced with a stock photo of a Macan silhouette. Anyone have this happen or know how to get the configuration image back?

Sponsored

 

[ColdCase]

Check to see if the app also needs updated. I got an update notice a couple days ago.

 

[Sideline]

Same on Android app. I uninstalled and reinstalled and now only see the silhouette. You can upload your own image under My Garage.

 

[ukdriver]

Mine is still showing my car

 

[krissrock]

I still see the car... On Android

 

[prime]

Yea odd. I sent a message to Porsche CS to see if they know of a fix or if it’s a known issue with current software.

 

[Flighty]

Yea odd. I sent a message to Porsche CS to see if they know of a fix or if it’s a known issue with current software.

Yes having the same issue, as well as a myriad of other problems.

https://www.macanevowners.com/forum/threads/uk-porsche-connect-my-porsche.18906/page-3#post-290306

Looks like the silhouette is affecting US app users, I’m in the UK but somehow have a US version of the app…

 

[llindenb]

Mine shows the car, but I can no longer change the app icon to matches the color. The entire option to do so is gone from the settings menu.

Sponsored