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Route settings error

lee999

Macan Turbo
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lee
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Getting this every time I try to plan a route on the app. Any ideas?

Electric Macan EV Route settings error image
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Wivenhoe

Macan 4S
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I was getting that, I found that the state of charge at departure was set far too low and the % at arrival was far too high. I set the departure at 100% and the arrival at 10% and it solved it.
 

Goldtrom

Macan 4
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My soc is set correctly. And I’m only a mile from a charger. There isn’t a state of charge that would fail.
 

llindenb

Macan 4S
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I had this problem for a while after the app decided that I no longer had a valid charging certificate installed. I was unable to ultimately fix the problem without support from Porsche directly.
Check under the charging settings to see what it says about having a plug and charge certificate.
 

Fun TC Driving

Macan Turbo
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Had a similar “can’t get there from here” determination from ABRP the other day in error; got home just fine with 40% SOC just as the Porsche Planner predicted.

I always double check my trips with ABRP before departing. Rarely one is off. Overall he Porsche Planner has worked over 90% for us so far.
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