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Tailgate won’t close completely

shawn

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shawn
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Macan, Model Y, Model 3, XC 40
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It will not show up on Carfax.

I'd ask for some compensation but I also thinks it's a 100% fixable problem. A free extended warranty or tire warranty or something would be a good call.

I get it's super frustrating but it's fixable and you should never notice the problem again nor will it effect resale. Cars being damaged somewhat in transit is very common, even in super high end cars like Ferrari and Lamborghini pre-delivery repairs are common.
Good. One further comment regarding resale. Although it will not show up on Carfax most people who are buying a car ask the question " has there ever been any damage or accident?" A fully transparent honest answer to that will at a minimum complicate your negotiation. It’s a point to bring up if the GM pushes back on compensation even if resale is not a big concern for you.
 
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ExVolt

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Thanks for the excellent advice. I've incorporated your suggestions in the email I've sent to the GM of the dealership. I'll let you know what happens.
 
 





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