Scheduled charging issues….no options now work

[RichardM]

Tomorrow 13th December my Macan 4 is back into the dealer, having been there for two weeks (two visits) since picking it up on 31st October.

This time, since 29th November (and an OTA update that day) the car will not charge other than directly. A scheduled charge from the wall charger gives a ‘cannot charge‘ error (worked for nearly a month) and using the departure time and setting charging period on the car results in the car polling on and off charging whilst what sounds like the air suspension compressor running and then releasing excess pressure and at one stage giving a high voltage system fault (a week in garage and no change) ……. ‘charging rate‘ whilst polling circa 1kW Max; direct charging 6 to 7 kW.

Nothing changed on wall charger and works consistently with Skoda Enyaq and my previous car, Audi Q8 55 etron.

Car back to dealer tomorrow……….. anyone else had a similar experience?

 

[b5djf]

Hi, fellow Cheshire 4S owner here - I don’t use the cars own scheduler as I have the Octopus Intelligent tariff that controls the charger instead, but there are problems with this as well.

As you say if I direct charge it works fine, but if I plug my home charger (Zappi) in, because it is paused the car and charger negotiate and say they are connected but as the charger is paused waiting for low tariff 1 minute later the car throws an error flashes the light next to the charge port red, unlocks the cable, puts and error on the dashboard and I get an app message to say charging error.

If I don’t touch it and leave the car locked and cable in, despite the car saying ‘charging plug not inserted’ (my Zappi says EV connected) and when my charger finally starts charging, the car locks the cable and charges ok and it will stop and start as per the charger schedule throwing an error each time it pauses - I just have to accept that the cable is unlocked when I leave it overnight but it does eventually charge ok.

Never seen this behaviour on any of my previous EV’s or my Cayenne hybrid. With a direct charger as long as it starts charging within 1 minute it works fine but if the charger is paused you get an error.

Be very interested to hear what your dealer finds.

 

[RichardM]

Hi, fellow Cheshire 4S owner here - I don’t use the cars own scheduler as I have the Octopus Intelligent tariff that controls the charger instead, but there are problems with this as well.

As you say if I direct charge it works fine, but if I plug my home charger (Zappi) in, because it is paused the car and charger negotiate and say they are connected but as the charger is paused waiting for low tariff 1 minute later the car throws an error flashes the light next to the charge port red, unlocks the cable, puts and error on the dashboard and I get an app message to say charging error.

If I don’t touch it and leave the car locked and cable in, despite the car saying ‘charging plug not inserted’ (my Zappi says EV connected) and when my charger finally starts charging, the car locks the cable and charges ok and it will stop and start as per the charger schedule throwing an error each time it pauses - I just have to accept that the cable is unlocked when I leave it overnight but it does eventually charge ok.

Never seen this behaviour on any of my previous EV’s or my Cayenne hybrid. With a direct charger as long as it starts charging within 1 minute it works fine but if the charger is paused you get an error.

Be very interested to hear what your dealer finds.

Thanks for info, I’ll let you know what happens.

My charger is a Pod Point which could schedule charges on my previous Audi Q8 55 Etron but my partners Skoda Enyaq goes refuses and gives an error but fine if we use cars timer.

 

[Mollieanna]

Tomorrow 13th December my Macan 4 is back into the dealer, having been there for two weeks (two visits) since picking it up on 31st October.

This time, since 29th November (and an OTA update that day) the car will not charge other than directly. A scheduled charge from the wall charger gives a ‘cannot charge‘ error (worked for nearly a month) and using the departure time and setting charging period on the car results in the car polling on and off charging whilst what sounds like the air suspension compressor running and then releasing excess pressure and at one stage giving a high voltage system fault (a week in garage and no change) ……. ‘charging rate‘ whilst polling circa 1kW Max; direct charging 6 to 7 kW.

Nothing changed on wall charger and works consistently with Skoda Enyaq and my previous car, Audi Q8 55 etron.

Car back to dealer tomorrow……….. anyone else had a similar experience?

Hi Richard, I’m having issues with my two week old Macan Ev. my Podpoint wall charger won’t recognise the car. Solar plug in works ok But incredible slow and no good to me this time of year. I keep having to run off to my local gridserve. This is leading me to major anxiety too. local Porsche centre looking into it but don’t seem to be putting any urgency into it.

 

[Mollieanna]

Hi Richard, I’m having issues with my two week old Macan Ev. my Podpoint wall charger won’t recognise the car. Solar plug in works ok But incredible slow and no good to me this time of year. I keep having to run off to my local gridserve. This is leading me to major anxiety too. local Porsche centre looking into it but don’t seem to be putting any urgency into it.

Just meant to add, that my wall point working perfectly with my Hyundai ionic 5.

Sponsored