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Tailgate Only Opens Halfway – Memory Not Working Reliably

ferrocinque

Macan 4
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Francesco
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Hi everyone,

I’m having an issue with the tailgate on my Macan 4.

I’ve set a custom opening height by manually adjusting the tailgate and pressing the close button until I hear the confirmation beep – so the memory function seems to activate correctly.

However, most of the time, when I open the tailgate, it only goes up halfway, well below the saved height.

Occasionally, it does open to the correct memorized position, but that’s rare.

It’s quite frustrating, as I have to manually push it up almost every time.

Has anyone else experienced this inconsistent behavior? Could it be a software bug, a sensor issue, or maybe something temperature-related?

Any thoughts or suggestions would be greatly appreciated.

Thanks in advance!
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shawn

Macan 4
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Did you try calibrating the door to a full open position? Try that to see if it holds reliably. If it does then incremently set for a small lower height and so forth. It might be that your trying to set it to low. I did mine to about 3 inches lower than full height to clear the garage door strike distance and it always works but I do recall trying to do it lower and it did not stick or acted erratically
 
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ferrocinque

ferrocinque

Macan 4
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Francesco
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Did you try calibrating the door to a full open position? Try that to see if it holds reliably. If it does then incremently set for a small lower height and so forth. It might be that your trying to set it to low. I did mine to about 3 inches lower than full height to clear the garage door strike distance and it always works but I do recall trying to do it lower and it did not stick or acted erratically
I tried as you suggested, but no matter what position I save it in, when I reopen the tailgate it always opens significantly lower than how I saved it.
It’s really annoying, as I take my dog with me every day and every time I have to force the tailgate open
 

RunningOnSolar

Macan 4
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I had multiple intermittent issues with my tailgate that required dealer attention. There is a fix for tailgate issues and mine is working reliably now, but it required a new part and recalibration to get there for me.
 

krissrock

Macan 4S
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i haven't had this issue...every time i set the height, it opens at that height properly from then on.
 


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ferrocinque

ferrocinque

Macan 4
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Francesco
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I had multiple intermittent issues with my tailgate that required dealer attention. There is a fix for tailgate issues and mine is working reliably now, but it required a new part and recalibration to get there for me.
Thank you. But wasn’t it not working from the beginning? Mine was working perfectly until just a few days ago (I have the car since November).
 

RunningOnSolar

Macan 4
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Yes. When I took delivery there was no issue. It worsened over time.

It is worth checking with your dealer. I know how annoying it can get. I eventually had both and opening and closing issue.
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