iPhone 12 Pro and Carplay Stopped Working

[AaranZombot]

Hi All -

Tech support wasn't any help. "Reset PCM" - done, latest software on iPhone - done, reboot iPhone - done. The Carplay worked from delivery (Friday) until yesterday and now the Carplay on/off button at the top of the iPhone bluetooth connect is missing and is no longer showing as an option on the device in the PCM.

Using the tech in this car coming from a Tesla is making me second guess my decision - it's SO glitchy and inconsistent. My 2018 Macan wasn't perfect but it worked pretty consistently.

Any ideas?

 

[pasteyuk]

Hi All -

Tech support wasn't any help. "Reset PCM" - done, latest software on iPhone - done, reboot iPhone - done. The Carplay worked from delivery (Friday) until yesterday and now the Carplay on/off button at the top of the iPhone bluetooth connect is missing and is no longer showing as an option on the device in the PCM.

Using the tech in this car coming from a Tesla is making me second guess my decision - it's SO glitchy and inconsistent. My 2018 Macan wasn't perfect but it worked pretty consistently.

Any ideas?

I had this - but a PCM reset and an overnight wait seemed to sort it. Occasionally it doesn’t kick in but sticking a cable in seems to fix it for me.

My Q5 was just as glitchy with carplay

 

[pasteyuk]

Remove the car from your CarPlay devices on your phone to ensure it does a new connection

 

[AaranZombot]

Anyone else having this happen? It's happened again and customer tech service is not sure (they are researching). I've uninstalled all devices (iPhone 12 Pro and iPhone 16 Pro), Removed the Porsche from bluetooth devices on both phones, reset PCM - no change. Worked with USB-C connection but not wirelessly. Says "use CarPlay" when add device to PCM but toggle for CarPlay won't move to active position.

 

[AaranZombot]

Anyone else having this happen? It's happened again and customer tech service is not sure (they are researching). I've uninstalled all devices (iPhone 12 Pro and iPhone 16 Pro), Removed the Porsche from bluetooth devices on both phones, reset PCM - no change. Worked with USB-C connection but not wirelessly. Says "use CarPlay" when add device to PCM but toggle for CarPlay won't move to active position.

Bump

Any advice

 

[iPadOnWheels]

Had this happen to me yesterday. I did a reset by holding down the center volume knob for 30 seconds. After the reset it works again.

 

[econinja]

Had this for the last month. Took my car in to the dealer yesterday and they are none the wiser. I have it booked in with the service department but I’m not holding my breath on a permanent fix!

 

[LivingTheDream]

To the OP… did you by any chance rename the car’s network name? I did that after initially setting up CarPlay (successfully) and now cannot reconnect.

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