Macan EV Software Update delaying delivery!

[tmrqs]

NJ - Edison.

Having a tech background I'm not sure how Porsche stuff this up so badly. Fresh from the factory, updates fail.

Catena, ok thanks!

Other dealerships have been able to update the Turbos so I feel it’s more of a tools/training issue at the dealerships than a factory issue.

But for the end user (you and me), it is a Porsche issue, not arguing that.

 

[Doggo]

Porsche excels at Mechanical engineering…

software updates, planning for them, software architecture, and in particular designing complex integrated software systems for future updates is not mechanical engineering…

digital is not Porsche's thing…

Fair, but really what this comes down to is management being stuck in the old way of thinking, and not paying for quality people in tech. I see this all the time in EU. Role that pays 500k in the US, pays 150k in eu "No! We will not pay a computer person that sort of money"

...and here we are.

 

[Doggo]

Catena, ok thanks!

Other dealerships have been able to update the Turbos so I feel it’s more of a tools/training issue at the dealerships than a factory issue.

But for the end user (you and me), it is a Porsche issue, not arguing that.

So what was mentioned is that they couldn't clear fault codes for the updates, so that tracks. There will be a magic sequence that needs to happen, and seemingly they don't know what that is. Either that or parts have to be swapped out. Here I was thinking I'm sick to death or MB bs quality coming from an 63amg.

 

[daveo4EV]

So what was mentioned is that they couldn't clear fault codes for the updates, so that tracks. There will be a magic sequence that needs to happen, and seemingly they don't know what that is. Either that or parts have to be swapped out. Here I was thinking I'm sick to death or MB bs quality coming from an 63amg.

after dealing with many cars and many manufacturers I have come to the conclusion "there is no winning" - all manufacturers are great when things are working, and they all fall apart when things don't go to plan - and as complexity increases things rarely these days go to plan…and then we're back to them all sucking

the _ONLY_ thing I've found is that you have to be willing to sit on the sidelines and politely demand that they "fix it"…and if they can't fix it make them buy you out of the product - but there is no "winning".