Scheduled charging issues….no options now work

[Mollieanna]

Have you tried putting pod point to always on and setting a schedule in the car?

Thank you for your suggestion. Not being Very savvy on this car, I lovely young man came out from the dealership. He has cancelled the timings on my Podpoint charger and set the timings into the car instead. Which is what you suggested. It is all plugged in waiting for just free ,midnight to see if it works.

 

[RichardM]

Thank you for your suggestion. Not being Very savvy on this car, I lovely young man came out from the dealership. He has cancelled the timings on my Podpoint charger and set the timings into the car instead. Which is what you suggested. It is all plugged in waiting for just free ,midnight to see if it works.

Mollieanna, hope this works for you!!

 

[Mollieanna]

Yeah! Just checked the car and it’s charged overnight, no problem. The answer is to set the timer in the car and not on your charger.

 

[srmacan]

Great, Glad this is sorted for you.

 

[srmacan]

I will be taking delivery of my Macan sometime in January. I have a Zappi charger. Have to wait and see how it plays out on Octopus Intelligent tariff.

 

[b5djf]

I will be taking delivery of my Macan sometime in January. I have a Zappi charger. Have to wait and see how it plays out on Octopus Intelligent tariff.

If you have IOG control the charger it works ok, it will report an error and leave the cable unlocked a minute after you first plug in unless it starts charging immediately - but once charging it locks again and works fine.

 

[RichardM]

An update, got my Macan back after yet another week with the dealer. They could not find any charging issues……but admitted they couldn’t see the charging errors that were reported to me by the App. Four of five errors were tracked to the technician not properly authenticating their charger (nothing to do with car) one other did not leave stored error on car. Agreed to take car home and do some trials on PodPoint home charger.

As per others reported experience, if I use the scheduling on the PodPoint the car may shout ’cannot charge error’ but that does not result in an error sent to the App and car charged as scheduled sending a charge completed message to the App.

 

[Mollieanna]

I’ve discovered that if I don’t set a departure time in the car it continues to charge after my cheap night rate ends. So first night I charged at home I set a departure time of 9am. Where I should have set it at 5.30am which is when my cheap rate ends.

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