Scheduled charging issues….no options now work

[Mollieanna]

Have you tried putting pod point to always on and setting a schedule in the car?

Thank you for your suggestion. Not being Very savvy on this car, I lovely young man came out from the dealership. He has cancelled the timings on my Podpoint charger and set the timings into the car instead. Which is what you suggested. It is all plugged in waiting for just free ,midnight to see if it works.

 

[RichardM]

Thank you for your suggestion. Not being Very savvy on this car, I lovely young man came out from the dealership. He has cancelled the timings on my Podpoint charger and set the timings into the car instead. Which is what you suggested. It is all plugged in waiting for just free ,midnight to see if it works.

Mollieanna, hope this works for you!!

 

[Mollieanna]

Yeah! Just checked the car and it’s charged overnight, no problem. The answer is to set the timer in the car and not on your charger.

 

[srmacan]

Great, Glad this is sorted for you.

 

[srmacan]

I will be taking delivery of my Macan sometime in January. I have a Zappi charger. Have to wait and see how it plays out on Octopus Intelligent tariff.

 

[b5djf]

I will be taking delivery of my Macan sometime in January. I have a Zappi charger. Have to wait and see how it plays out on Octopus Intelligent tariff.

If you have IOG control the charger it works ok, it will report an error and leave the cable unlocked a minute after you first plug in unless it starts charging immediately - but once charging it locks again and works fine.

 

[RichardM]

An update, got my Macan back after yet another week with the dealer. They could not find any charging issues……but admitted they couldn’t see the charging errors that were reported to me by the App. Four of five errors were tracked to the technician not properly authenticating their charger (nothing to do with car) one other did not leave stored error on car. Agreed to take car home and do some trials on PodPoint home charger.

As per others reported experience, if I use the scheduling on the PodPoint the car may shout ’cannot charge error’ but that does not result in an error sent to the App and car charged as scheduled sending a charge completed message to the App.

 

[Mollieanna]

I’ve discovered that if I don’t set a departure time in the car it continues to charge after my cheap night rate ends. So first night I charged at home I set a departure time of 9am. Where I should have set it at 5.30am which is when my cheap rate ends.

 

[thealbs]

hi… just coming to this thread as I have experienced something similar tonight.

I’m also in Cheshire, UK like the two original posters ;-)

Situation is..
- Macan 4S. Took delivery less than a week ago.
- Easee AC charger at home
- charges fine without a schedule
- if I schedule charging at ‘off-peak’ setting in Easee (which times varies slightly based on some feed it gets from the national grid it seems?) then the car throws a red error, says the charger is not connected…similar to other reports.
- however., when Easee triggers the schedule (at 22:06 tonight), nothing changes other than Easee says it is ready to charge. The car does not kick into life and start receiving power.
- in the end, I went to the car, pressed the unlock button to release the cable, reinserted it and the car then negotiated and took the charge.

Hence, I dont think mine is going to kick back into life automatically like others have reported after their own red light errors.

I am also on Octopus Energy but that fails every time it tries to test the device out with an initial charge, so that doesnt give me any other scheduling options.

Questions…
- what am I doing differently to those who have it working - albeit with red-light error reports?
- when you say ‘schedule in the car’, do you mean set a target % and planned departure time … or is there some better scheduler that I have yet to discover in the myriad of menus?

Thanks in advance.

A fellow Beta Tester.

EDIT: I worked out the in-car charging settings using the manual charging setup. Will Gove that a go tonight and see if I get any more success.

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