Software updates delaying delivery.

[Argelius]

I purchased my Macan 4 EV (off the lot) a week ago, where it has been ever since due to a series of required software updates, the latest of which won't be released for 2 more days

I realize Porsche just wants to get it right, but it is getting frustrating. Have other new owners experienced this?

Admittedly, a first-world problem…

 

[Diego]

It's their second EV, so there are no excuses....

 

[Argelius]

It's their second EV, so there are no excuses....

My bad. You are correct! I have corrected.....

 

[byebye]

This new model launch is a failure and generates huge amounts of frustration…

Mine has been stucked at the dealership for 5 weeks!

 

[Argelius]

This new model launch is a failure and generates huge amounts of frustration…

Mine has been stucked at the dealership for 5 weeks!

OMG. That is just awful.

 

[krissrock]

was?

 

[byebye]

Was! now, I have to find time to take delivery…

 

[tmrqs]

There are like 15 threads on this topic… it’ll get better at some point. It sucks but not much that can be done.

 

[PSPJames]

I couldn't get anyone from the PS dealer to return my calls (the original person did respond via email after 9 days). I went to Riverside and ordered mine. My guess is they don't have a ton of volume so they may not have staff to accommodate or know exactly what to do.

 

[alvaro]

I purchased my Macan 4 EV (off the lot) a week ago, where it has been ever since due to a series of required software updates, the latest of which won't be released for 2 more days

I realize Porsche just wants to get it right, but it is getting frustrating. Have other new owners experienced this?

Admittedly, a first-world problem…

Wait, you bought it and left it there? Are they hitting you with a storage fee?

 

[Argelius]

Wait, you bought it and left it there? Are they hitting you with a storage fee?

Definitely not. They've been very nice about it, offer me a loaner, etc.

 

[Senna]

My Macan 4 had a delay in its delivery, about two weeks. The reason behind it was that one part was causing the update to fail. Now, my Macan 4 has 755 miles on it, and it’s been an absolute pleasure driving it. I ordered it back in March 24th, and I finally got it on October 12th. I absolutely love it!