Turbo - red circle of death, perhaps a fix for my car... but battery idle issue

[byebye]

28/11/2024: brand new turbo.

==> spring 2025, it was almost problem free, or similar as @Petzi 's Macan.
Nice car!
Starting from that moment, more and more frequent various red circle of death with partial loss of power

09/20205 : 5 days at the dealership "we've fixed your car with an update", me: "are you sure? Everything points toward hardware issue...etc " but they seem to never listen the customer, because customer is per definition stupid.
50 km after, same problem, but very often

Sometimes in September, idling consumption became insane at 1% soc per day

10/2025 : 5 days at the dealership "we've fixed your car with an another update we had forgotten to do", me: "are you sure? Everything points toward hardware issue..." but they seem to never listen the customer, because customer is per definition stupid. (Bis)
30 km after, same problem, but very very often with total loss of power in very bad and dangerous situation...

03/11/2025: me to the dealership: "stop playing with me, listen to me, it's a hardware problem, look, I even find a way to reproduce the issue. This car is dangerous, keep it and fix it, this time, I want a proof and the details of the work that will be done"

12/12/2025: after no news for more that one month, dealership "we've found the issue, it's linked to the "chassis calculator" and some twisted pins, we had to wait for a special tool from Porsche AG to solve the problem"
Me: "ok, and did you fix the problem of over consumption of the hvac battery, almost 1% of soc per day when idling in my parking?"
dealership:"euh, no. But I'm pretty sure the update has solved the problem"
Me: "Stop with that software update should fix everything even though release notes don't mention this kind of issue, keep the car for the week-end, and check it, keep me posted next Monday "

16/12/2025: dealership "it consumes 1% of SoC per day, is it normal?"
Me:"what, you are asking me that? No, it's not normal, for instance the macan loaner is at less than 1% per week. The idle consumption of my macan is more for one day than an iPhone 17 pro max for one year if you use each day 100% of its battery... It's more than the consumption of a 40 watts light that is on all the day. It's not normal.
And don't tell me it's linked to the 12v battery, it's not the way the Macan works"
dealership:"ok, we have to find a solution with Porsche AG..."
Me:"keep me posted"

19/12/2025: my Turbo has spent 57 days at the dealership, perhaps they solve the main and dangerous circle of death problem (but so far, I don't trust them), and they have no clue of why my Macan consumes more than 40 watts per hour when sleeping...

So far: dealership is useless and seems to don't have any Knowledge relative to electric cars, even though when the root cause of the problem is obviously not the software.
Porsche AG sucks with electric cars which have issues, they for instance design specific tool "on the fly" to cope with problems. So every fix takes weeks in the making...

What a mess, what a bad brand, why the hell did I put 150k€ on such a thing...

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[Awaz]

Sounds like it's a lemon. Return it.
Many have been lucky that theirs have been problem free (mostly), including me. But the issues you are having are not acceptable!

 

[byebye]

yep, but when you lease it, lemon laws are not applicable because the Official owner is a company.
you have to prosecute after receiving the right to do so from the financial renter... a real pita

 

[Petzi]

yep, but when you lease it, lemon laws are not applicable because the Official owner is a company.
you have to prosecute after receiving the right to do so from the financial renter... a real pita

that is not correct. leasing = renting. the rented object has to fulfill its purpose. if the leasing company is not able to provide and/or not willing to fix it with porsche or at least to give permission to you to do it, you for sure are not obliged to pay them. actually it is a win, you have warranty and you have the leasing company to go after if they do not help you. talk to an lawyer?
ps: you have bad luck. but this can and will happen with other brands too.

 

[byebye]

@Petzi no, I can't just stop paying for the car, it's not the way it works, it's not the way the contract has been written. No matter if it's legal or not, a decision from a judge is needed.
For sure, there is always a way to prosecute, but you know... it's just a bad car from a bad company that used to be good.

My particular car is a total failure and it's a Porsche, that's just a fact. My dealership is undertrained to deal with Macan EVs, and sticks to absurd procedures, it's another fact.

I'm sorry about that, I have no particular interest in saying bad things about Porsche, I'm just fed up, even though, frankly, it's not a big deal !

 

[Wivenhoe]

France / EU May be different but in the UK a buyer or leasee has the right to…
The seller has only one opportunity to repair or replace, and if this fails because the same fault persists or a new inherent fault has developed, you can ask for a price reduction, which means a partial refund but you keep your vehicle. Alternatively, you can ask for rejection, which is to return the vehicle and get your money back. Remember, the seller is entitled to deduct usage, which is usually the miles you have added to the vehicle.

 

[TomekGnomek]

that is not correct. leasing = renting. the rented object has to fulfill its purpose. if the leasing company is not able to provide and/or not willing to fix it with porsche or at least to give permission to you to do it, you for sure are not obliged to pay them. actually it is a win, you have warranty and you have the leasing company to go after if they do not help you. talk to an lawyer?
ps: you have bad luck. but this can and will happen with other brands too.

1) It depends on the market and local laws, so there is no general rule.

2) In depends on the leasing company (you can lease from Porsche or VW Financial Services directly or from other leasing company), the leasing type (you can lease with an option to return after the lease; you can lease with an intent or obligation to buy at the remaining 1%) and leasing form (operational vs financial, in one case the car is yours, in other the car is not yours).

3) In general most leasing terms clearly state the product itself is not the responsibility of the leasing company - manufacturer is responsible for warranty, you are responsible for maintenance, if the car brakes down you and the manufacturer are responsible for repairing it. You have to make lease payments even when the car stays at the shop. You have to buy an insurance or have a loaner provided for you during this time.

4) The are some forms of leases that provide "car as a service" meaning they are responsible to provide you with a means of transportation (they provide a selected car, take care of maintenance, service, tires, replacements if the car brakes down etc) but in Europe this is mostly for business customers, essentially this is a service that manages your fleet. In this case you pay to have you car always ready for you and if it's not you can stop payments and even expect reimbursment.

5) In case you lease, if you want to use customer protection laws in your country (like force the manufacturer to take back or replace the car) you have to cooperate with your leasing company as they in fact are the property owner. Most companies will have no problem with it and in fact they do it quite often - you fill out a form and ask them to issue a claim. Where things get tricky is when you lease from the manufacturer or it's financial service (like Porsche Leasing). They will not be happy to cooperate and in fact this is what usually happens. In this case you can go to court but it will be cheaper to just pay the remaining lease and move on.

 

[Petzi]

1) It depends on the market and local laws, so there is no general rule.

2) In depends on the leasing company (you can lease from Porsche or VW Financial Services directly or from other leasing company), the leasing type (you can lease with an option to return after the lease; you can lease with an intent or obligation to buy at the remaining 1%) and leasing form (operational vs financial, in one case the car is yours, in other the car is not yours).

3) In general most leasing terms clearly state the product itself is not the responsibility of the leasing company - manufacturer is responsible for warranty, you are responsible for maintenance, if the car brakes down you and the manufacturer are responsible for repairing it. You have to make lease payments even when the car stays at the shop. You have to buy an insurance or have a loaner provided for you during this time.

4) The are some forms of leases that provide "car as a service" meaning they are responsible to provide you with a means of transportation (they provide a selected car, take care of maintenance, service, tires, replacements if the car brakes down etc) but in Europe this is mostly for business customers, essentially this is a service that manages your fleet. In this case you pay to have you car always ready for you and if it's not you can stop payments and even expect reimbursment.

5) In case you lease, if you want to use customer protection laws in your country (like force the manufacturer to take back or replace the car) you have to cooperate with your leasing company as they in fact are the property owner. Most companies will have no problem with it and in fact they do it quite often - you fill out a form and ask them to issue a claim. Where things get tricky is when you lease from the manufacturer or it's financial service (like Porsche Leasing). They will not be happy to cooperate and in fact this is what usually happens. In this case you can go to court but it will be cheaper to just pay the remaining lease and move on.

1.) no, 2.) no
3.) @byebye stated that the lemon law does not apply to him because the car is leased. this is wrong. the leasing company has 2 ways to avoid liability: either prosecute porsche or give the opportunity to prosecute.

i understand that @byebye is upset. I do not understand how he handles the situation: he sticks to a subpar service center. he is in no contact to porsche UK. he had no lawyer even write a letter of complaint. the only thing he is doing is to slander porsche as a whole here. this is quite irrational inmybook.

 

[Awaz]

When @byebye has so many problems with his Porsche, and keeps going back to the dealer for a fix, I think he has a right to vent his anger and frustration.
I think @Petzi you are a little harsh in saying “the only thing he is doing is to slander porsche as a whole here”.
This is when @byebye clearly says above “I have no particular interest in saying bad things about Porsche, I'm just fed up, even though, frankly, it's not a big deal !”
It is about his car, his issues, and his frustration and anger. Why not? Those who can should instead offer helpful suggestions to his problem.

 

[Petzi]

When @byebye has so many problems with his Porsche, and keeps going back to the dealer for a fix, I think he has a right to vent his anger and frustration.
I think @Petzi you are a little harsh in saying “the only thing he is doing is to slander porsche as a whole here”.
This is when @byebye clearly says above “I have no particular interest in saying bad things about Porsche, I'm just fed up, even though, frankly, it's not a big deal !”
It is about his car, his issues, and his frustration and anger. Why not? Those who can should instead offer helpful suggestions to his problem.

the offer of help was the advice to get an lawyer and give the car back. he claims hat this is not possible because he did lease. not true.
instead he. keeps saying that „. it's just a bad car from a bad company that used to be good.“

i do not second hat! i love my two(!) macan ev. i do not like that there are 2-3 members of this forum that have posted the same complaints again and again no matter what the topic of a thread was. they ignore constantly any advice. they ignore constantly common sense. which is: give back the lemon. and there are laws in every country. if they cant fix it, they have to replace it or give the money back. so why is this going on? may be the „problems“ are blown out of proportion? may be some people have expectations that are not realistic, that no car on the market can fulfill? may be they did not research what they are buying? may be trolls?

 

[TomekGnomek]

1.) no, 2.) no

You are wrong on this one in my opinion. Lemon laws can vary between states in US not to mention in EU it works differently. There are no hard limits set in place (like 3 attempts to fix) for example and path for your claim may differ.

It is of course possible and I get what you are saying abut byebye - he should consult a lawyer about his particular situation. I did that with my case and I'm set for a positive resolution.

3.) @byebye stated that the lemon law does not apply to him because the car is leased. this is wrong. the leasing company has 2 ways to avoid liability: either prosecute porsche or give the opportunity to prosecute.

Yes that's true - you have rights and options even though you lease. The path to get what you want may be different based on your market/situation and hence you should consult with a lawyer - that's what I ment.

The only problem is when you lease it is a bit more complicated and can take more time, which in case of short leases may not be a practical situation (if you go to court it will take much longer than the lease itself).

I agree with your premise - get a lawyer, check your options instead of complain. I did that with my car which was also a lemon and I see it works. But this is exactly why I posted that there are many variables, situations may differ and if this is serious for you - seek professional help and take appropriate steps. If you think your situation warrants replacing the lemon car - put appropriate pressure, not just share your experience here.

 

[TomekGnomek]

When @byebye has so many problems with his Porsche, and keeps going back to the dealer for a fix, I think he has a right to vent his anger and frustration.
I think @Petzi you are a little harsh in saying “the only thing he is doing is to slander porsche as a whole here”.
This is when @byebye clearly says above “I have no particular interest in saying bad things about Porsche, I'm just fed up, even though, frankly, it's not a big deal !”
It is about his car, his issues, and his frustration and anger. Why not? Those who can should instead offer helpful suggestions to his problem.

I agree, when you look at the Taycan forum there are a lot more people that are much more pissed about having to replace the heater for the 4th time and waiting months for parts. I generally agree that customer service at Porsche sucks and it's mainly this (and not car problems) people are frustrated about. Cars are great, some have problems, some more than other but that's to be expected and is getting more common with other brands as well. Customer experience on the other hand is what leads to understandable frustration.

This whole thread as I read it is about bad cuatomer experience and selling bullshit by the dealer which has no clue how to fix problems.

 

[Engineer_3000]

28/11/2024: brand new turbo.

==> spring 2025, it was almost problem free, or similar as @Petzi 's Macan.
Nice car!
Starting from that moment, more and more frequent various red circle of death with partial loss of power

09/20205 : 5 days at the dealership "we've fixed your car with an update", me: "are you sure? Everything points toward hardware issue...etc " but they seem to never listen the customer, because customer is per definition stupid.
50 km after, same problem, but very often

Sometimes in September, idling consumption became insane at 1% soc per day

10/2025 : 5 days at the dealership "we've fixed your car with an another update we had forgotten to do", me: "are you sure? Everything points toward hardware issue..." but they seem to never listen the customer, because customer is per definition stupid. (Bis)
30 km after, same problem, but very very often with total loss of power in very bad and dangerous situation...

03/11/2025: me to the dealership: "stop playing with me, listen to me, it's a hardware problem, look, I even find a way to reproduce the issue. This car is dangerous, keep it and fix it, this time, I want a proof and the details of the work that will be done"

12/12/2025: after no news for more that one month, dealership "we've found the issue, it's linked to the "chassis calculator" and some twisted pins, we had to wait for a special tool from Porsche AG to solve the problem"
Me: "ok, and did you fix the problem of over consumption of the hvac battery, almost 1% of soc per day when idling in my parking?"
dealership:"euh, no. But I'm pretty sure the update has solved the problem"
Me: "Stop with that software update should fix everything even though release notes don't mention this kind of issue, keep the car for the week-end, and check it, keep me posted next Monday "

16/12/2025: dealership "it consumes 1% of SoC per day, is it normal?"
Me:"what, you are asking me that? No, it's not normal, for instance the macan loaner is at less than 1% per week. The idle consumption of my macan is more for one day than an iPhone 17 pro max for one year if you use each day 100% of its battery... It's more than the consumption of a 40 watts light that is on all the day. It's not normal.
And don't tell me it's linked to the 12v battery, it's not the way the Macan works"
dealership:"ok, we have to find a solution with Porsche AG..."
Me:"keep me posted"

19/12/2025: my Turbo has spent 57 days at the dealership, perhaps they solve the main and dangerous circle of death problem (but so far, I don't trust them), and they have no clue of why my Macan consumes more than 40 watts per hour when sleeping...

So far: dealership is useless and seems to don't have any Knowledge relative to electric cars, even though when the root cause of the problem is obviously not the software.
Porsche AG sucks with electric cars which have issues, they for instance design specific tool "on the fly" to cope with problems. So every fix takes weeks in the making...

What a mess, what a bad brand, why the hell did I put 150k€ on such a thing...

Sounds like it's a lemon. Return it.
Many have been lucky that theirs have been problem free (mostly), including me. But the issues you are having are not acceptable!

I had the same problem and pretty much word for word the same story. so what I did was created a lawsuit online and sent it to Porsche and asked them to take it back, which they did, but it took about four months. if you go through a lawyer it’ll take years. so get in touch with the corporate directly and resolve it that way. There’s a common problem with mostly turbos. And Porsche is in denial. I could’ve been killed in two of the power loss incidents that occurred while driving on freeway!

 

[Philip_1]

I had the same problem and pretty much word for word the same story. so what I did was created a lawsuit online and sent it to Porsche and asked them to take it back, which they did, but it took about four months. if you go through a lawyer it’ll take years. so get in touch with the corporate directly and resolve it that way. There’s a common problem with mostly turbos. And Porsche is in denial. I could’ve been killed in two of the power loss incidents that occurred while driving on freeway!

How do you know is common problem and especially for turbos?
Do you have any data?

 

[Petzi]

I had the same problem and pretty much word for word the same story. so what I did was created a lawsuit online and sent it to Porsche and asked them to take it back, which they did, but it took about four months. if you go through a lawyer it’ll take years. so get in touch with the corporate directly and resolve it that way. There’s a common problem with mostly turbos. And Porsche is in denial. I could’ve been killed in two of the power loss incidents that occurred while driving on freeway!

it is not a „common problem“

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