Apple EV Route Planner & Plug & Charge

[dieterf]

Took delivery of my new Macan Electric Turbo and my expectations have been exceeded thus far. I do have two questions that I can't figure out how to solve and could use some help:

1. It appears Apple EV Route Planner is not compatible or enabled for the Macan Electric, or I just can't get it working. Anyone else having this issue?
2. Plug and Charge is grayed out within PCM and will not enable in the My Porsche app. Under Account/Charging Service in the app it also shows "Please activate Plug & Charge for your Porsche Charging Service contract." Any ideas?

 

[driege]

I don't know the answer to your question, but would you mind sharing a mini-review of the car so far? (perhaps in a different thread)

 

[daveo4EV]

plug&charge is a contract service provided via your PorscheID like Porscheconnect - check for services in your porsche portal on the web or talk with your dealers - there is some service-side provisioning that needs to be done by Porsche - it's called the Porsche charging service - at least it was for Taycan and once you active your Porsche charging service and set it up you can use Plug&Charge…

 

[dieterf]

Quick update: Spoke to Porsche Connected services and Apple EV Route Planning is coming to the Macan Electric in the future after a software update. It’s already provisioned on their end, so it’s only a matter of time.

Regarding the Plug and Charge, that is something the dealer needs to initiate to unblock it. I am still waiting for a solution and may have to go back to the dealer for them to reset it after it’s unblocked.

 

[Senna]

Quick update: Spoke to Porsche Connected services and Apple EV Route Planning is coming to the Macan Electric in the future after a software update. It’s already provisioned on their end, so it’s only a matter of time.

Regarding the Plug and Charge, that is something the dealer needs to initiate to unblock it. I am still waiting for a solution and may have to go back to the dealer for them to reset it after it’s unblocked.

Will those updates be available over the air, or will we need to bring the car to the dealer?

 

[dieterf]

I was told over the air, but given the lack of knowledge since it’s so new, I am not sure I believe that.

 

[dieterf]

Another update regarding the Plug and charge. The dealer has to initiate something to enable the service. Once completed you can request a certificate via the My Porsche App under functions/charging then click on the gear icon on the top right. Toggle the plug and charge and follow the prompts to request a certificate. If it’s spins and does nothing then the dealer did not activate it. A few minutes later the certificate can be installed after the request is accepted. Hope this helps.