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High-voltage system error

henrus

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got in my car this morning and was greeted with this message. Anyone else seen this? The car seems to drive, but not sure that’s advisable. Is it safe to drive? Waiting for my SA to call me back…

Electric Macan EV High-voltage system error IMG_3153
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Alex74

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got in my car this morning and was greeted with this message. Anyone else seen this? The car seems to drive, but not sure that’s advisable. Is it safe to drive? Waiting for my SA to call me back…

IMG_3153.jpeg
Yes it is. Everything in yellow or orang, you can drive. If red you better stop.
 

Diego

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Had it once but it disappeared after closing and reopen the car. It was related to a voltage drop during the charging process in an hotel I spent the night. Never happened again.
 

Alex74

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Had it once but it disappeared after closing and reopen the car. It was related to a voltage drop during the charging process in an hotel I spent the night. Never happened again.
Indeed
 
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henrus

henrus

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Thanks, gents. I tried turning the car off and on a couple times, including getting out of the car, but the message persisted. I was able to drive it to the dealer (not too far), so we'll see what they say about it. Thanks for the quick replies.
 
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henrus

henrus

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Dealer finally came back with this note. They seem to think it’s due to my home charger not properly connecting to the car. I have a Gen 2 Tesla wall charger with the TeslaTap dongle. I do notice that the dongle sometimes pulls out of the cable slightly. I always make sure it’s in firmly, but it’s possible my wife did not. Something to keep an eye on.

“Drove vehicle into shop, no warning lights present. Performed pre val - found code B17E0F0 - Charging socket 2 (UX5), charging plug not locked as a current code. Charged vehicle and code became history code. Cleared it and charged vehicle a couple more times, no fault codes came back. Recommend making sure vehicle is fully plugged in with factory charger and customer hears click noise ensuring latch is secured. Monitor condition.”
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