Macan 4 EV - Octopus intelligent sync issue

[econinja]

Trying to register my macan EV4 for octopus intelligent go tariff. Manage to add the vehicle to the octopus portal, but when it comes to the test charge it times out and fails. Tried all the recommended fixes (rest the PCM, removed and added the vehicle to octopus portal several times over, run the battery down low etc) and still can’t get it to work.
has anyone experienced and overcome this please?

 

[MacanT]

I had similar issues. Now bypass the Octupus app and just charge the car manually using the Macan's internal timer for the cheap tariff times. I am sure Octopus Customer Service can resolve the issue if you phone them.

 

[VCDAcoach]

Having similar issues with OVO.

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