Issues Reported List for Macan EV (as of Oct 11, 2024)

[Diego]

If it would be helpful, I would like to collect in this discussion records of problems described by users up to the date given in the title:

Area / thread link	Issue	Region	User	Cause	Fix
Air Conditioning	no cooling is provided.	US​	@n4v4nod​	No freon installed​	Freon filled (200->1200g + leak found and repaired​
Air Conditiong / vents	passenger side floor vent / flapper doesn't close	US​	@macanchan​	TBD​
Climate Control Button	button intermittently don't work when the car is powered ON	US​	@macanchan​	TBD​	Auto-reset​
Satellite Radio	connection lost	US​	@macanchan​	TBD​
Electric charger port cover	passenger port works randomly	US​	@n4v4nod​	Sensor out of position​	Sensor repositioned​
Owner's Manual in PCM	No Contents are available in PCM	US​	@dieterf​	TBD​	Manual reloaded by dealer​
Instrument Cluster	instrument cluster does not turn on (display blank / dark)	Canada​	@dmd​	TBD​	Auto-reset​
Blind Spot Monitoring	Blind Spot Monitoring not working	US​	@adrnlyn​	TBD​
Assistance Systems Error - Speed Limit Display (Warning Message)	Intermittent fault messages displayed on instrument cluster	UK​	@Diamondtrons​	TBD​
Assistance Systems Error - Speed Limit Display (Warning Message)	Adaptive cruise went out	US​	@adrnlyn​	TBD​
Loud buzzing sound from mirror area	After triggering the front collision warning system there's a loud buzzing sound coming from the upper mirror area (cameras/sensors just below the mirror) getting worse pressing the plastic cover	EU​	@TomekGnomek​	TBD​	Car restart solved
Front (air) suspension cracking	Cracking sound from front (air) suspension when driving slowly over speed bumps	EU​	@TomekGnomek​	TBD​
DC Charging Issue Due to Software Glitch	DC charge at an Electrify America terminal - no success.	US​	@SteveY​	software glitch	Car reset solved​
Bose sound stopped working	Only two front speakers works no matter what I do, reset pcm	EU​	@Wawando​	TBD​	Hard Reset removing and reattaching the subwoofer connector​
Compass intermittent function	sometimes compass works properly and sometimes it does not	US​	@dieterf	TBD​
Trunk emergency release error	Vehicle sounded alarm and displayed warning message while parked in garage	Canada	@shawn	Unknown	Alarm stopped on its own after 10 minutes and trunk operation is normal
Smoke and burning smell from air vents	Burning smell and smoke from air vents when driving 130 km/h (80 mph) or higher, with or without the climate control on	EU​	@piter95	TBD​

Please consider this thread as a glossary thread, which links to individual reported issue threads (where everyone can reply and comment). If you have an issue, please create a new discussion thread for it and it will be added to this list.

 

[shawn]

Good open discussion. I am just releaved to know it is not an issue with the car. That is my takeaway.

 

[tmrqs]

Great initiative!
Hopefully nothing major comes up.

 

[macanchan]

My passenger side floor vent / flapper doesn't close. Constantly blows air unless climate control is turned off. The up/down toggle on the center console wont turn the fan/system off on passenger side. I need to go through the screen menu to turn off the fan.

Climate Control button on center console does not bring up the menu on the screen intermittently when the car is powered ON. Maybe it's still loading.

 

[Diego]

@macanchan I recorded your issue. Please open a dedicated thread so I can link the problem to that thread. Admin will delete all the messages in this one to make it easier to read and to permit other users to ask/comment about your problem

 

[krissrock]

when i click on the Charge port cover link, i get that i'm blocked...but the others work fine

 

[n4v4nod]

when i click on the Charge port cover link, i get that i'm blocked...but the others work fine

It's because I never created a new thread for that specific issue. I included it with my AC issue. I did receive a call from my service department regarding it though. They stated that they repositioned the sensor and it works as designed now. I'm on my way to pick it up now. Hats off to my dealer for quick/prompt resolve with all my issues. Once again proving great customer service.

 

[macanchan]

I think my climate control button in the center console is working fine now. as long as you're not in camera mode, it will display.

 

[Administrator]

Added:

Instrument Cluster Failure (No Power / Blank / Dark)

 

[Administrator]

Added:

Blind Spot Monitoring Issue

 

[Administrator]

Added:

Assistance Systems Error - Speed Limit Display (Warning Message)

 

[Diego]

Added (another customer issue):
Assistance Systems Error - Speed Limit Display (Warning Message)

 

[Diego]

Added:
Loud buzzing sound from mirror area

Front (air) suspension cracking

 

[Diego]

Added:
Software issue with DC charging

 

[Diego]

Added:
Bose sound stopped working