Issues Reported List for Macan EV (as of Oct 11, 2024)

[Senna]

@Diego thank you. This is a great idea and work.

 

[Diego]

Added:
Compass intermittent function

 

[macan4turbo]

My biggest issues/feature-requests, which are mostly software related save for one:

1. wifi connection from a mobile phone inside the car is terrible. this is after disconnecting from carplay obviously. i have to hold my phone outside the car through the window to get a signal. usually there is an antenna in the interior of most cars that help with this, but I don't think the macan has it for some reason.

2. parking assistance camera doesn't go away immediately after shifting to drive from reverse (small 3-5s delay). exiting via the X in the top left corner can make it dismiss immediately though

3. we need a play/pause function for the quick access button on the steering wheel.... otherwise just stuck with muting via clicking scroll wheel or volume knob. even better is if we can replace muting with play/pause

4. we need a lane assistance toggle for the quick access button on the steering wheel...otherwise it's unsafe to toggle it off via additional functions under the assistance tab of the car settings (3+ taps on the middle screen to navigate there)

5. apple car play doesn't show google maps on the front monitor. wish it did. it would be extra cool if the AR HUD could relay directions from google maps as well.


Some minor stuff:

1. wish there was a way to turn off all lights when parked without having to lock the car and potentially trigger the alarm if touching something from inside

2. owner manual needs to show location of fuse box for those of us that don't want to opt for installation of the porche dash cam and want hard wiring access

that's all I can think of aside from a few other things I want to make sure aren't the result of user error. it's a really great car.

 

[tmrqs]

My biggest issues/feature-requests, which are mostly software related save for one:

1. wifi connection from a mobile phone inside the car is terrible. this is after disconnecting from carplay obviously. i have to hold my phone outside the car through the window to get a signal. usually there is an antenna in the interior of most cars that help with this, but I don't think the macan has it for some reason.

2. parking assistance camera doesn't go away immediately after shifting to drive from reverse (small 3-5s delay). exiting via the X in the top left corner can make it dismiss immediately though

3. we need a play/pause function for the quick access button on the steering wheel.... otherwise just stuck with muting via clicking scroll wheel or volume knob. even better is if we can replace muting with play/pause

4. we need a lane assistance toggle for the quick access button on the steering wheel...otherwise it's unsafe to toggle it off via additional functions under the assistance tab of the car settings (3+ taps on the middle screen to navigate there)

5. apple car play doesn't show google maps on the front monitor. wish it did. it would be extra cool if the AR HUD could relay directions from google maps as well.


Some minor stuff:

1. wish there was a way to turn off all lights when parked without having to lock the car and potentially trigger the alarm if touching something from inside

2. owner manual needs to show location of fuse box for those of us that don't want to opt for installation of the porche dash cam and want hard wiring access

that's all I can think of aside from a few other things I want to make sure aren't the result of user error. it's a really great car.

These are not actual issues with the car though - they are more annoyances or a wishlist of features you’d like to have.

This thread is more about actual issues / things not working or broken.

Maybe you could start a thread about features people would want in their Macan?

 

[Diego]

As @tmrqs wrote it would be better to maintain separate issues (things broken or that should work in a different way) from improvement.
I’m sure that Porsche is monitoring (been advised by my dealer) EV forum and FB EV pages to get feedback and it would be great to organize also these improvements in a categorized thread (yes, I’m an engineer )

 

[Administrator]

Updated

 

[DuckMan]

As @tmrqs wrote it would be better to maintain separate issues (things broken or that should work in a different way) from improvement.
I’m sure that Porsche is monitoring (been advised by my dealer) EV forum and FB EV pages to get feedback and it would be great to organize also these improvements in a categorized thread (yes, I’m an engineer )

@Diego Eng=control freak. : )

One thing I've noticed about dealer service with this vehicle is the inclination for them to reach for a "full reset" when encountering issues. Not all my preferred settings came back after I dealt with getting the plug and charge working the other day at the dealers and it was a real PITA dealing with it on the road in heavy rush hour traffic. Logs like this are great because we can report and try solutions that are specific.

 

[Diego]

@DuckMan Unfortunately I have the same issue with plug & Charge (grayed out on the car and it doesn't work at the station - not a big problem I've got the card and the Porsche RFID key ring) and the only thing that stop me from doing a full reset is not to have everything working as now.... Maybe I'll do it when the first new software release will be available.

 

[krishmd]

What card and rfid key ring?

 

[Diego]

What card and rfid key ring?

this https://shop.porsche.com/us/en-US/p...rest-key-ring-P-WAP0503570RCHS/WAP0503570RCHS
And, at least in Italy, we have a card to activate the charging station

 

[Administrator]

Added @GaryV's Rotating Random Sensor Alerts issue.

 

[daveo4EV]

If it would be helpful, I would like to collect in this discussion records of problems described by users up to the date given in the title:

Area / thread link	Issue	Region	User	Cause	Fix
Air Conditioning	no cooling is provided.	US​	@n4v4nod​	No freon installed​	Freon filled (200->1200g + leak found and repaired​
Air Conditiong / vents	passenger side floor vent / flapper doesn't close	US​	@macanchan​	TBD​
Climate Control Button	button intermittently don't work when the car is powered ON	US​	@macanchan​	TBD​	Auto-reset​
Satellite Radio	connection lost	US​	@macanchan​	TBD​
Electric charger port cover	passenger port works randomly	US​	@n4v4nod​	Sensor out of position​	Sensor repositioned​
Owner's Manual in PCM	No Contents are available in PCM	US​	@dieterf​	TBD​	Manual reloaded by dealer​
Instrument Cluster	instrument cluster does not turn on (display blank / dark)	Canada​	@dmd​	TBD​	Auto-reset​
Blind Spot Monitoring	Blind Spot Monitoring not working	US​	@adrnlyn​	TBD​
Assistance Systems Error - Speed Limit Display (Warning Message)	Intermittent fault messages displayed on instrument cluster	UK​	@Diamondtrons​	TBD​
Assistance Systems Error - Speed Limit Display (Warning Message)	Adaptive cruise went out	US​	@adrnlyn​	TBD​
Loud buzzing sound from mirror area	After triggering the front collision warning system there's a loud buzzing sound coming from the upper mirror area (cameras/sensors just below the mirror) getting worse pressing the plastic cover	EU​	@TomekGnomek​	TBD​	Car restart solved
Front (air) suspension cracking	Cracking sound from front (air) suspension when driving slowly over speed bumps	EU​	@TomekGnomek​	TBD​
DC Charging Issue Due to Software Glitch	DC charge at an Electrify America terminal - no success.	US​	@SteveY​	software glitch	Car reset solved​
Bose sound stopped working	Only two front speakers works no matter what I do, reset pcm	EU​	@Wawando​	TBD​	Hard Reset removing and reattaching the subwoofer connector​
Compass intermittent function	sometimes compass works properly and sometimes it does not	US​	@dieterf	TBD​
Trunk emergency release error	Vehicle sounded alarm and displayed warning message while parked in garage	Canada	@shawn	Unknown	Alarm stopped on its own after 10 minutes and trunk operation is normal
Smoke and burning smell from air vents	Burning smell and smoke from air vents when driving 130 km/h (80 mph) or higher, with or without the climate control on	EU​	@piter95	TBD​
Rotating Random Sensor Alerts	Series of rotating random alerts that keep cycling	US​	@GaryV	TBD​

Please consider this thread as a glossary thread, which links to individual reported issue threads (where everyone can reply and comment). If you have an issue, please create a new discussion thread for it and it will be added to this list.

I'm 1500 miles and 48 hours into a road trip - I've experience only _OINE_ of these issues - which is trouble charging at EA FastDC chargers - 99% likely this is not a problem with the vehicle - rather EA is a well known sh*t-show and has been for years…I await the opening/access to the Tesla Supercharger network so that I never have to use a crappy EA charger ever again for my travels.

 

[byebye]

Problem with Tesla SuC <v4 is that you are going to charge at a maximum rate of 135 kWh, because it delivers only 400v.
It will add 10 minutes to the 10-80 charging time.

 

[Diego]

I'm 1500 miles and 48 hours into a road trip - I've experience only _OINE_ of these issues - which is trouble charging at EA FastDC chargers - 99% likely this is not a problem with the vehicle - rather EA is a well known sh*t-show and has been for years…I await the opening/access to the Tesla Supercharger network so that I never have to use a crappy EA charger ever again for my travels.

Thanks for your detailed diary @daveo4EV, there's a lot to learn and it's a different test than my 5500 km in a month. I think too that what you had it's more a problem with the charge infrastructure than with the car itself. In 3 years of superchargers with my previous Tesla I never had a single issue so it would be great if you in the US could use the Supercharger net as it's possible in Europe (even if, as @byebye wrote, with some charging limits).

 

[daveo4EV]

Problem with Tesla SuC <v4 is that you are going to charge at a maximum rate of 135 kWh, because it delivers only 400v.
It will add 10 minutes to the 10-80 charging time.

EA never gives me more than 150 kW - so honestly there is no "faster" charging network in North America - and I'll lose less time at the superchargers having to try multiple stalls to find one that works…

give up this fantasy that you'll charge faster at a 350 kW EA station - that would be true _IF_ they actally work -but in the last 1600 miles and 8 EA charging stops the 350 kW stations have NEVER worked!! So Tell me again how the Tesla supercharger are slower than EA's 150 kW stations> and by how much? and even with the 150 kW stations you have to find the 1 in 4 stalls that actually work!

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