Macan EV Software Update delaying delivery!

[shawn]

I will probably cancel my order. I’m not comfortable with a car that can’t be delivered for whatever reason.
Beeing one of the first owners had some value, but now, it has more value waiting for a 2025 car with no delivery issues.

i have worked in software for most of my career. It is a poor software release process when the product goes this deeply into the delivery process (i.e. the product is sitting in front of the customer) and the software cannot be configured without error. The software release process needed to be ironed out through a release testing process long before any product shipped. That said, if you consider companies like Microsoft you might remember in the early days there were alot more bugs then in recent years. It takes a long time for any company, even a company that specializes in software, to get the release process right. Lets hope the learning curve is short for this new platform in the field. I wonder what the Audi Q6 software situation is given they are on the same platform?

 

[fubar.droid]

i have worked in software for most of my career. It is a poor software release process when the product goes this deeply into the delivery process (i.e. the product is sitting in front of the customer) and the software cannot be configured without error. The software release process needed to be ironed out through a release testing process long before any product shipped. That said, if you consider companies like Microsoft you might remember in the early days there were alot more bugs then in recent years. It takes a long time for any company, even a company that specializes in software, to get the release process right. Lets hope the learning curve is short for this new platform in the field. I wonder what the Audi Q6 software situation is given they are on the same platform?

Agreed. They needed to delay this launch to 1/25/2025, not 1/25/2024. My first Porsche and I have a very poor impression of them and don't see myself getting another, was planning to get the Cayenne EV next. Will likely look at another maker at that time unless they really clean up their mess soon, which I highly doubt given how slow automakers are.

 

[shawn]

Agreed. They needed to delay this launch to 1/25/2025, not 1/25/2024. My first Porsche and I have a very poor impression of them and don't see myself getting another, was planning to get the Cayenne EV next. Will likely look at another maker at that time unless they really clean up their mess soon, which I highly doubt given how slow automakers are.

Has anyone in the forum that has taken delivery had any post installation software issues?

 

[fubar.droid]

Has anyone in the forum that has taken delivery had any post installation software issues?

Someone here claimed he went in for warranty repair and now it's stuck at the dealer so sounds like it.

 

[EdInSanDiego]

My understanding, from briefly talking with a dealer, is that this isn't merely a software update; it's a hardware update too, which is why the dealers are waiting on parts.

 

[byebye]

@shawn agreed, but they had 3-4 years to stabilize the platform.
They didn’t succeed, obviously.
Seems to be the same with Q6, we’ll see.

 

[tmrqs]

I will probably cancel my order. I’m not comfortable with a car that can’t be delivered for whatever reason.
Beeing one of the first owners had some value, but now, it has more value waiting for a 2025 car with no delivery issues.

Seems your username will be ironically fitting.

 

[Diego]

Has anyone in the forum that has taken delivery had any post installation software issues?

Nothing. Everything is smooth and, for the moment, everything works as should. 1390 km on it.

 

[daveo4EV]

the delays and the variability of Porsche’s effectiveness at resolving issues is disappointing.

 

[PanameraFrank]

the delays and the variability of Porsche’s effectiveness at resolving issues is disappointing.

Given the huge new issues with Taycans (my last Taycan was a lemon!) and these significant early Macan issues.. I'm actually debating if it's worth it. Not good.

 

[daveo4EV]

Given the huge new issues with Taycans (my last Taycan was a lemon!) and these significant early Macan issues.. I'm actually debating if it's worth it. Not good.

i must admit i’m also having 2nd thoughts - may not be worth it

 

[shawn]

Nothing. Everything is smooth and, for the moment, everything works as should. 1390 km on it.

Hi Diego just curious how long did it take them to install your software and were there any delays?