Plug & Charge Issues

[BruceS2]

My Porsche app would not connect to the car...never has. But my phone did and Apple Car Play worked just fine. Hence Plug and Charge was not active. But I'm charging at home so I'll deal with that later...so yesterday is later. Car Play just stopped working. Phone showed still connected. After poking around with settings for a bit, I did the reset to factory settings and went about the process of setting up the car again. Not so bad now that I know the car better (1,400 mi).

Connected to my account, added my phone...but it wouldn't connect. So I'm thinking maybe the phone was behind issue...so rebooted the phone, then it connected fine. Signed into My Porsche app now and bingo, its connected Then I checked on Plug and Charge and it wasn't, but it asked to install the certificate, which took a while but finally loaded into the car. So I'm glad I went through the hassle got it running. There is hope.

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[davecrutchf]

My Porsche app would not connect to the car...never has. But my phone did and Apple Car Play worked just fine. Hence Plug and Charge was not active. But I'm charging at home so I'll deal with that later...so yesterday is later. Car Play just stopped working. Phone showed still connected. After poking around with settings for a bit, I did the reset to factory settings and went about the process of setting up the car again. Not so bad now that I know the car better (1,400 mi).

Connected to my account, added my phone...but it wouldn't connect. So I'm thinking maybe the phone was behind issue...so rebooted the phone, then it connected fine. Signed into My Porsche app now and bingo, its connected Then I checked on Plug and Charge and it wasn't, but it asked to install the certificate, which took a while but finally loaded into the car. So I'm glad I went through the hassle got it running. There is hope.

The dealership here in NJ has been great. They opened a ticket with Porsche and are taking the car into the shop to figure out the plug and charge. Hopefully it’s an easy fix as the multiple reboots weren’t working. Interestingly I’m seeing elsewhere that people have to have their computer swapped out for other reasons. The growing pains of a first year model.